Amy Smith Email & Phone Number

Boulder, Co, Us

Austin, Texas, Us

Boulder, Colorado, Us

East Lansing, Michigan, Us

New York City, New York, Us

Lead mentor in Techstars Workforce Development Accelerator

New York City, New York, Us

• Stand up a Project Management Office, assembling and developing a high-performing team of professionals while establishing foundational frameworks to support strategic projects supporting a maturing, scaling organization.• Led cross-functional efforts to decentralize marketing activities for Techstars’ flagship accelerator programs from central marketing to local and regional execution. Notable achievements while in the position have included:- Implemented the first cascaded company Key Performance Indicator (KPI) program to align priorities with company strategy and performance management process improvements.

New York City, New York, Us

• Promoted to expand company capabilities for new product introduction and operationalization of existing innovation experiments. • Assembled and developed a high-performing, engaged team of product managers that supported business unit leaders in evolving their service lines. • Built a product operations team to conduct market research, develop standard tools and processes, and facilitate pilot delivery. Notable achievements while in the position included:- Launched new product services for corporate innovation and government partners, which grew diversified bookings by 249%.

New York City, New York, Us

• Recruited to lead the development of the partner management function to support the growing partner network through engagement with Techstars’ Accelerator and Startup Programs. Notable achievements while in the position included:- Delivered results that reduced year-over-year revenue churn by 44%.- Implemented standardized processes in the Salesforce CRM, which created transparency and enabled improved collaboration. - Standardized product deliverables and aligned processes and resources to ensure consistent delivery of contract commitments.

New York City, New York, Us

Mentor in Sprint Accelerator Powered by Techstars

Ma, 01824, Us

• Spearheaded product portfolio management and the development of a high-performing team of product professionals.• Identified, negotiated, and implemented strategic partnerships to extend core product capabilities and create additional revenue streams. • Led a cross-functional team restructuring that aligned product and engineering investments to business strategy. Notable achievements while in the position included:- Played a key role in the growth of the company and portfolio from $5.4M to $40M in annual revenue and achieving market leader status with a 40% market share. - Restructured portfolio offerings and pricing to better access the market, accelerating the adoption of hosted offerings from 14% to 40% through net new customer acquisition. - Championed and served as a leader of the agile transition community, supporting the adoption of agile methodologies.

Ma, 01824, Us

• Promoted to create more leverage and value from the collaboration between the organization’s data management and medical device divisions. Notable achievements while in the position included:- Launched the industry’s first SaaS pre-hospital 12-lead transmission solution. - Repositioned the portfolio of data integration solutions to differentiate and extend the core medical device value. - Served as a key contributor in advancing the professional defibrillator market share and displacing the former market leader through the differentiation of data management solutions.

Ma, 01824, Us

• Managed the full development lifecycle from the business case to the successful launch of new products and major version releases. • Led customer research, market validation, solution identification, roadmap prioritization, user story development, beta testing, and launch planning. • Added valued input while participating in the X1 organization, an ANSI-accredited group that defines EDI standards and XML schemas for healthcare insurance and most standards mandated by HIPAA to ensure representation for the market segment. • Authored and managed regulatory compliance manuals and developed training to facilitate customer success when implementing new mandated billing and electric care reporting standards. Notable achievements while in the position included:- Developed and implemented an online customer community to facilitate increased customer base engagement and regular communication on product updates.