Andre Maciel Email and Phone Number
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Andre Maciel personal email
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Leader with demonstrated ability to manage global teams in Fortune 50 enterprises on competitive industries such as electrification, automation, automotive, telecommunication, information technology and banking. Recognized by peers, C-level management and customers as an innovator, problem solving, ethical and reliable professional with key strengths on producing significant value to the business.
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Global Digital Employee Experience ManagerAbbSão Paulo, Brazil -
Global Workplace Services LeaderAbb Feb 2021 - PresentSão Paulo, BrazilOffering state-of-the-art devices, accessories and printing services to 150K ABB end users worldwide.
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Global Service Manager Salesforce CoeAbb Aug 2019 - Feb 2021Madrid, Community Of Madrid, SpainLeading the Quote and CTI services in the Salesforce Center of Excellence.
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Head Of Global It Service Delivery Management For Application RunAbb Feb 2017 - Aug 2019Cracow, PolandLeading a global organization with 20 Service Delivery Managers distributed across 10 locations, supporting over 200 global, common and core applications. Responsible to ensure the end-to-end applications maintenance and operations.
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Transformation Consultant - Delivery Excellence Wcp IsAbb Mar 2016 - Feb 2017Zürich Area, SwitzerlandImplementation of the global applications functional blueprint, shared delivery centers and project excellence streams alignment. Sourcing allocation definition through a global sourcing strategy. As-is analysis and target state design supporting the new operating model including change management program, with transformation planning and execution in 69 countries.
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Head Of Application Delivery & Operations For BrazilAbb Aug 2014 - Feb 2016São Paulo, BrazilManaged the delivery and operations of all applications across entire corporate areas and business divisions for ABB Brazil. Implemented a new structure, engaging outsourced partners to deliver managed services based on a structured governance model based on Agile methods; making it a more customer-focused, simpler and leaner organization.
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Application Delivery Manager South America – Global Marketing And Aftersales FunctionVolvo It Feb 2011 - Aug 2014Curitiba, BrazilLed the marketing, sales and aftermarket applications team for South America, with a team of approximately 90 people. Accountable for the delivery and operations of global diagnostics and warranty tools for the Volvo Group. On this role, I was able to define delivery strategic objectives applying Agile and Lead methods, which resulted in a high productivity and efficiency increase generating 25% maintenance cost reduction, 96% employee engagement level and a customer satisfaction index increase of 38%. -
Service Delivery ManagerIbm Jun 2008 - Dec 2010Hortolândia, São Paulo, BrazilManaged the “Global and High-end Billing” applications tower at IBM’s largest worldwide account, AT&T. Responsible for the billing of 15 million customers generating annually a revenue of US$ 20 Billion, accountable for the build and maintenance of a high demand 99.99% system availability SLA. -
Project ManagerIbm Dec 2005 - Jun 2008Hortolândia, São Paulo, BrazilManaged various top priority and high complexity infrastructure implementation projects and programs for the American Express customer based in USA. Developed and implemented new financial, time and scope tracking tools and processes resulting in the reduction of cost, schedule and scope misses on the account. As the Onboarding leader, was responsible for building up IBM’s largest offshore project management pool team at the time, with 40 project managers in Brazil.
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Corporative Marketing ManagerOi S.A Feb 2005 - Oct 2005Rio De Janeiro, BrazilOffering of innovative solutions to increase demand for large government business partners through strategic alliances, technologies convergence and partnership with vendor integration. Also, accountable for large government contracts, where implemented new financial tools and methodology to ensure the expected return over investment. -
Quality Assurance SpecialistOi S.A Oct 2003 - Feb 2005Rio De Janeiro Area, BrazilLed the 75% production batch chain performance improvement and the development of new tools for pre-cycle billing selection scenarios, change management and governance.
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Project Manager / Business ConsultantPromon Nov 2002 - Oct 2003Brasília, Federal District, BrazilManaged the planning and execution of Claro’s conversion from TDMA to GSM in various states of Brazil. -
Project Manager / Business ConsultantOi S.A Aug 2001 - Nov 2002Rio De Janeiro, BrazilStrategic project management and business consultant for the launch of Brazil’s first GSM carrier – Oi. Participated on the build of the project management war room, controls and methodology for the GSM network implementation and the development of executive reports.
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Project Manager / Business ConsultantLcc Jun 1998 - Jul 2001São Paulo, BrazilManaged the site acquisition and implementation of the launch of Brazilian mobile phone carriers and international telecommunications companies in Italy and USA. Also, performed business development activities such as proposal development, strategic alliances and partnership development.
Andre Maciel Skills
Frequently Asked Questions about Andre Maciel
What company does Andre Maciel work for?
Andre Maciel works for Abb
What is Andre Maciel's role at the current company?
Andre Maciel's current role is Global Digital Employee Experience Manager.
What is Andre Maciel's email address?
Andre Maciel's email address is an****@****ail.com
What schools did Andre Maciel attend?
Andre Maciel attended Bts, Puc Pr / Hsm, Ibmec, Ibta.
What are some of Andre Maciel's interests?
Andre Maciel has interest in Photography.
What skills is Andre Maciel known for?
Andre Maciel has skills like It Service Management, Business Management, Project Delivery, Service Delivery, Pmp, Ms Project, Team Leadership, Software Project Management, Portuguese, Pmo, Itil, It Management.
Who are Andre Maciel's colleagues?
Andre Maciel's colleagues are Esmeralda Diarte, Rongrong Yu, Abhijeet Chavan, Gaurav Patel, Yaser Halabi, Rasmus R., Eduardo Mena Aguilera.
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Andre Maciel
São Paulo, Sp -
Andre Maciel
Engineering Manager L Project Management L Npi L Product Engineering L Process Engineering L Electrical Engineeringengineering ManagerManaus, Am -
2gmail.com, cargill.com
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