Adam Macy

Adam Macy Email and Phone Number

Senior Saas Engineer @ Polygon Labs
Raleigh, NC, US
Adam Macy's Location
Raleigh, North Carolina, United States, United States
Adam Macy's Contact Details

Adam Macy work email

Adam Macy personal email

About Adam Macy

Driven Systems Administrator and IT Engineer with 15 years of experience in Application implementation and maintenance. Proven history of managing complex infrastructure and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best in-class service. Skilled at troubleshooting, communication, and collaboration. Experienced IT Project Management creation and execution.

Adam Macy's Current Company Details
Polygon Labs

Polygon Labs

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Senior Saas Engineer
Raleigh, NC, US
Adam Macy Work Experience Details
  • Polygon Labs
    Senior Saas Engineer
    Polygon Labs
    Raleigh, Nc, Us
    View
  • Polygon Labs
    Senior Saas Engineer
    Polygon Labs Dec 2024 - Present
    Remote, Ae
    View
  • Itide Llc
    Owner
    Itide Llc Sep 2010 - Dec 2024
    Private consultant for the integration of Apple technologies into Enterprise, Commercial, and Educational environments specializing in large scale deployment using various MDM/EMMs, IdP integration, strategic planning, management, and training.
  • Sysdig
    Sr. It Engineer
    Sysdig Apr 2023 - Feb 2024
    San Francisco, California, Us
    · Primarily responsible for administering IAM - Okta (OIE) and JAMF Pro/Kandji · Final escalation point in supporting ~900 Users, globally, who are mostly Remote· Bash/ZSH scripting, Intune for Windows devices· Utilization of Jira support ticketing systems and Confluence for documentation· Process, workflows, automation (Okta Workflows, REST API, Workato, Zapier), training creation· Admin of Google Workspace, Slack, Zoom, Meraki, Adobe, MSO 365, Carbon Black Cloud, Cyberhaven
    View
  • Sysdig
    It Engineer
    Sysdig Feb 2022 - Feb 2024
    San Francisco, California, Us
    View
  • Pendo.Io
    It Engineer
    Pendo.Io Dec 2021 - Feb 2022
    Raleigh, North Carolina, Us
    · Primarily responsible for Jamf Pro managing ~2k Apple devices, Jamf Connect· Top Tier support for ~900 Users, across 6 time zones and 8 offices (5 international)· Bash/ZSH scripting, JumpCloud for Windows devices· Utilization of Jira support ticketing system· Process, workflow, automation (Okta Workflows, REST API), training creation and documentation· Administration of Google Workspace, Okta, Slack, Zoom, 15five, Cisco Meraki, Robin, Calendly, Prey, Adobe, MSO 365, Envoy, Crowdstrike, Bitdefender, Tenable, Rapid7
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  • Pendo.Io
    Systems Administrator
    Pendo.Io Jan 2019 - Dec 2021
    Raleigh, North Carolina, Us
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  • Lennar
    Systems Administrator I/Mobility Support Specialist
    Lennar Oct 2018 - Jan 2019
    Miami, Fl, Us
    · AirWatch Administrator for ~14k Mac, iOS, and Android devices, DEP, VPP, and BYOD.· Tier II, III, and VIP support expert for all Apple products and services.· Carrier Administrator for AT&T, Verizon, Sprint, and T-Mobile.· Full lifecycle management of Apple purchases.· Utilization of Service Now support ticketing system.· Process, workflow, and training creation and documentation.· Adobe Administrator supporting Federated IDs (via Okta), licensing and installs.
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  • Compass
    It Associate
    Compass Jan 2016 - Aug 2018
    New York, Ny, Us
    · Oversaw, developed, and managed IT support for 5+ regional offices.· JAMF Pro (CCA) Administrator for Mac and iOS (basic scripting, DEP, VPP, and BYOD)· Regional Administration of Google Workspace, BetterCloud, Zendesk, OneLogin· LAN/WiFi Network Management (Fortinet, HP, Cisco Meraki, Ruckus)· VOIP Administrator (Vonage, Fuze, DialPad)· Network Printer Setup, Configuration, Capture/Distribution (JAMF)· Product Trainer, Business Consultant, Vendor Manager, IT Onboarding Manager
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  • Apple
    Business Specialist
    Apple Jun 2008 - Aug 2011
    Cupertino, California, Us
    Top sales associate and product expert focused on bringing Apple to local Businesses. Certified in support, troubleshooting and administration of Mac on both servers and clients.
    View
  • Blackbaud
    Business Development Representative - Target Analytics (Higher Education)
    Blackbaud Aug 2008 - Sep 2009
    Charleston, South Carolina, Us
    B2B Salesperson specialized in the Prospect Research and Wealth Screening offerings. Through the use of cold/prospect calls and emails, I qualified leads and constructed initial suggestions as the first stage in the sales process.
    View

Adam Macy Skills

Mac Os X Ios Mobile Device Management Virtual Machines Training Customer Service Social Media Microsoft Office Os X Recruiting Apple Certified Apple Remote Desktop Networking Team Building Adobe Creative Suite Ilife Marketing E Commerce Sales Integrated Marketing Program Management Retail Security Management Online Advertising Sales Process Interviews Integration Human Resources Market Research Troubleshooting Project Planning Mac Mobile Devi Network Administration Hardware Deployments Written Communication Infrastructure It Management It Strategy It Operations

Adam Macy Education Details

  • North Carolina State University
    North Carolina State University
    Human Resource Development Option With A Minor In Business Management
  • The Citadel
    The Citadel
    Master Of Business Administration Candidate

Frequently Asked Questions about Adam Macy

What company does Adam Macy work for?

Adam Macy works for Polygon Labs

What is Adam Macy's role at the current company?

Adam Macy's current role is Senior Saas Engineer.

What is Adam Macy's email address?

Adam Macy's email address is adam_macy@me.com

What is Adam Macy's direct phone number?

Adam Macy's direct phone number is +164677*****

What schools did Adam Macy attend?

Adam Macy attended North Carolina State University, The Citadel.

What skills is Adam Macy known for?

Adam Macy has skills like Mac Os X, Ios, Mobile Device Management, Virtual Machines, Training, Customer Service, Social Media, Microsoft Office, Os X, Recruiting, Apple Certified, Apple Remote Desktop.

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