Amanda Costa Email & Phone Number

Croydon, England, United Kingdom

×× Designed and implemented an optimized front-of-house system to improve efficiency and enhance member experience, contributing to a smoother daily operation and improved client satisfaction.×× Enhanced client relations through proactive engagement and a tailored service approach, resulting in positive feedback and improved member retention rates.

Croydon, England, United Kingdom

×× Developed and managed a customer service and client retention system that boosted membership engagement and satisfaction.×× Streamlined diary management and scheduling processes to ensure optimal time allocation and efficient client appointments.×× Drove community engagement by organizing and promoting in-house events, workshops, and fitness challenges, helping to build a strong, active community around the gym.×× Managed social media content to attract new members, strengthen… Show more ×× Developed and managed a customer service and client retention system that boosted membership engagement and satisfaction.×× Streamlined diary management and scheduling processes to ensure optimal time allocation and efficient client appointments.×× Drove community engagement by organizing and promoting in-house events, workshops, and fitness challenges, helping to build a strong, active community around the gym.×× Managed social media content to attract new members, strengthen the gym’s online presence, and maintain ongoing engagement with the current community.×× Assisted management in general administration, including handling mail and courier services, supporting office operations, and coordinating with external vendors. Show less

London, England, United Kingdom

×× Efficiently Manage Scheduling & Communication: Oversee personal and family calendars, prioritize appointments, and ensure seamless coordination for family and staff, fostering smooth, hassle-free daily operations.×× Event & Travel Coordination: Arrange travel logistics, manage household events, and handle detailed scheduling with precision, ensuring each event aligns with family preferences and operates seamlessly.×× Household Supplies & Inventory Oversight: Proactively… Show more ×× Efficiently Manage Scheduling & Communication: Oversee personal and family calendars, prioritize appointments, and ensure seamless coordination for family and staff, fostering smooth, hassle-free daily operations.×× Event & Travel Coordination: Arrange travel logistics, manage household events, and handle detailed scheduling with precision, ensuring each event aligns with family preferences and operates seamlessly.×× Household Supplies & Inventory Oversight: Proactively monitor and replenish household supplies, manage inventory for essential items, and maintain an orderly, well-stocked environment, promoting ease and readiness for every day.×× Mail, Courier & Vendor Management: Organize mail, manage courier services, and liaise with external vendors and service providers to ensure timeliness, accuracy, and confidentiality in all transactions.×× Supporting & Streamlining Daily Operations: Act as a trusted resource for all household needs, providing proactive support that enhances the family’s daily life through reliability, confidentiality, and attention to detail. Show less

London, United Kingdom

- Social Media Management- Campaign Development and Execution- Channel Optimization- E-commerce Integration- Website Audits and Improvements- SEO Strategy Implementation- Performance Analysis and Insights- Social Listening and Consumer Insights- Influencer Collaboration- Event Assistance and Coordination

Dublin, County Dublin, Ireland

- Demonstrated a consistent commitment to delivering exceptional customer service as the front desk agent.- Welcomed and checked in clients, ensuring a friendly and welcoming atmosphere from their arrival.- Efficiently managed phone calls and emails, promptly responding to inquiries and addressing client needs.- Demonstrated strong organizational skills by scheduling appointments effectively, optimizing studio capacity and ensuring a seamless client experience.- Maintained… Show more - Demonstrated a consistent commitment to delivering exceptional customer service as the front desk agent.- Welcomed and checked in clients, ensuring a friendly and welcoming atmosphere from their arrival.- Efficiently managed phone calls and emails, promptly responding to inquiries and addressing client needs.- Demonstrated strong organizational skills by scheduling appointments effectively, optimizing studio capacity and ensuring a seamless client experience.- Maintained accuracy in handling payments, ensuring transparency and professionalism in financial transactions.- Prioritized cleanliness and organization within the studio, contributing to a pleasant and inviting environment for clients.- Acted as a sales advisor, utilizing excellent communication skills to promote and sell studio memberships, packages, and classes.- Proactively tracked sales goals, consistently meeting or exceeding targets while maintaining detailed records of client interactions and sales activities. Show less

Florianópolis E Região, Brasil

- Digital Marketing Campaign Planning and Execution- SEO and Keyword Research- Content Creation and Management- Lead Database Management and Nurturing- Workflow Automation and Growth Strategies- Conversion Testing and Optimization- Social Media Management and Brand Listening- PPC Advertising Campaigns- Graphic Design- Website Design and Branding- Customer Success Analysis- Customer Service

Florianópolis E Região, Brasil

- Planning, creating, and implementing digital marketing campaigns- Managing the marketing budget and forecasting- E-commerce Management- Content writing landing pages- Marketing automation - Developing promotional content - B2C marketing- Customer Service Support via web chat

Palhoça E Região, Brasil

- Digital Marketing Campaign Planning and Execution- Content Creation (Images/Blog)- Travel Column Writing (Newspaper)- Social Media Management- Sales Lead Generation and Prospecting- Visa Assistance (USA, Canada, Australia, UAE)- Email Marketing Campaigns- Event Planning and Coordination- Customer Service Excellence

Marituba

- Fundraising Campaign Coordination- Prospect List Building- Script Writing- Contest Development and Execution- Phone Line Management and Audience Interviews- Community Event Planning and Hosting- Commercial Production- Event Photography- Commercial Inquiry Handling and Billing- Mobile App Redesign- Live Program Writing and Live Hosting- Audience Interaction via Social Media

Belém E Região, Brasil

- Bilingual Communication: English and Portuguese-Front Desk Agent (Airport)- Customer Service Excellence- Event Planning- Marketing Strategies- Problem-Solving- Adaptability- Cultural Sensitivity