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Amanda Adcock Email & Phone Number

Senior Manager, Network Support at Cisco Meraki at Cisco Meraki
Location: Concord, California, United States 13 work roles
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Current company
Role
Senior Manager, Network Support at Cisco Meraki
Location
Concord, California, United States
Company size

Who is Amanda Adcock? Overview

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Quick answer

Amanda Adcock is listed as Senior Manager, Network Support at Cisco Meraki at Cisco Meraki, a company with 3109 employees, based in Concord, California, United States. AeroLeads shows a matched LinkedIn profile for Amanda Adcock.

Amanda Adcock previously worked as Senior Manager, Network Support at Cisco Meraki and Network Support Manager at Cisco Meraki.

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Email format at Cisco Meraki

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Cisco Meraki

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Profile bio

About Amanda Adcock

A results-oriented leader with over 20 years of experience in the field of technology and customer service. Skilled in developing and leading highly effective technical teams in alignment with company objectives in fast-paced environments. Passionate and committed to creating a diverse, inclusive and equitable workplace for all Merakians to thrive.

Current workplace

Amanda Adcock's current company

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Cisco Meraki
Cisco Meraki
Senior Manager, Network Support at Cisco Meraki
Concord, CA, US
Employees
3109
AeroLeads page
13 roles

Amanda Adcock work experience

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Senior Manager, Network Support

Current

San Francisco, California, US

- Integral stakeholder in the development of Meraki’s support strategy in conjunction with Cisco technical support to provide a One-Cisco customer experience for Cloud Management and Cloud Monitoring product offerings.- Delivered global customer service training and onboarding for individual contributors to confidently navigate complex customer support.

Nov 2018 - Present

Network Support Manager

San Francisco, California, US

Jun 2017 - Nov 2018

Network Support Engineer

San Francisco, California, US

Sep 2016 - Jun 2017

It Manager

Pleasant Hill, CA, US

-Working with the Executive team to plan and coordinate both short- and long- term IT strategy and implementation; while Managing overall coordination of IT Projects, from planning through implementation; including gathering requirements, monitoring project budgets-Serving as liaison between nontechnical business units and IT, communicating technical.

May 2014 - Sep 2015

Business Systems Analyst

North Chicago, Illinois, US

- Review, analyze and evaluate business systems and user needs- Documents requirements, defines scope and objectives and formulates systems to parallel overall business strategies- Follows and Enforces proper adherence to Sarbanes Oxley compliance- Responsible for thorough documentation of business systems- Acts as a Subject Matter Expert (SME) for.

Oct 2012 - May 2014

Help Desk Support Supervisor

North Chicago, Illinois, US

Managing day-to-day operations including the tracking of service requests and escalations.Developing, implementing and managing operational standards and escalation procedures to ensure service levels are maintained at a consistent level.Maintain accurate records of desktops, laptops, printers, copiers and fax machines. Update and communicate to.

Jul 2011 - Oct 2012

Help Desk Support Specialist

North Chicago, Illinois, US

Configuring and Adding New User Accounts via Active DirectoryImaging and Deploying New Machines using Symantec GhostManaging and Creating InventoryConfiguring Badge Access using Pinnacle SoftwareConfiguring and Managing ShoreTel Phone Accounts

Oct 2010 - Jul 2011

It Technician Iii

Princeton, New Jersey, US

Managed User Account Creation of In-House Developed SoftwareApplication Support of In-House Developed SoftwareExperience with DICOM Image Headers, SQL Queries and UNIX Server Administration

Oct 2008 - Nov 2010

It Technician Ii

Princeton, New Jersey, US

Provide Support for Hardware and Software (Windows)Deploy New MachinesManage Windows 2003 ServersProvide Level 1, and 2 Support for Help DeskInstall in-house software Citrix Presentation Server 4.0Assist in Managing Unix Servers and SoftwareSQL Database Queries Telephone Systems (Patch-Panel, Siemens HiPath Manager)

Jul 2007 - Oct 2008

Counter Intelligence Agent

US

Diagnosis of hardware and software issuesInstallation of hardware and softwareSpyware and virus removalPhysical cleaning of computer equipment (internal and external)TroubleshootingBacking up of customer dataComputer salesApple Product CertifiedSpecialized in promoting Geek Squad Services

Aug 2006 - Jul 2007

Junior Network Administrator

Mare Island Technology Academy

Assisted in managing a large scale computer networkTrained staff employees on softwareDesigned, managed and maintained website Fixed computer hardware issuesAssisted in Managing Windows 2000 Servers

Sep 2003 - Jan 2005
FAQ

Frequently asked questions about Amanda Adcock

Quick answers generated from the profile data available on this page.

What company does Amanda Adcock work for?

Amanda Adcock works for Cisco Meraki.

What is Amanda Adcock's role at Cisco Meraki?

Amanda Adcock is listed as Senior Manager, Network Support at Cisco Meraki at Cisco Meraki.

Where is Amanda Adcock based?

Amanda Adcock is based in Concord, California, United States while working with Cisco Meraki.

What companies has Amanda Adcock worked for?

Amanda Adcock has worked for Cisco Meraki, Lookingpoint, Inc., Etic Engineering, Alere, Inc., and Synarc.

How can I contact Amanda Adcock?

You can use AeroLeads to view verified contact signals for Amanda Adcock at Cisco Meraki, including work email, phone, and LinkedIn data when available.

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