Karla Amador Saldaña Email & Phone Number

Ciudad De México, México

Ciudad De México, México

Developing and implementing strategies to increase customer engagement, focusing on building long-term relationships and improving customer loyalty.Identify and pursue new business opportunities with a banking alliance, including cross-selling and upselling to existing customers, and acquiring new customers.Managing business development projects, ensuring timely execution and alignment with strategic objectives.

Ciudad De México

Deep dive and Research of Tech Enterprises vertical (local and international), key players identification and their place in tech supply chain.Establish and create growth strategies for Key Players in the technology supply chain (manufacturers, distributors, technology and technology service developers).Closing complex end-to-end sales cycle B2B opportunities with C-level executives.Partnering with Marketing and Merchant teams to develop payment ecosystems driving revenue growth.Financial analysis focused on risk assessment against business profitability and short-to-long-term risks.Managing and developing current clients billed business (+75M net sales).

Responsible for building, developing and strengthening relationships with C-Level decision makers and a portfolio of more than 200 multi-industry clients in the mid-market segment, to maximize spend penetration by industry and product and bring new volume.Devolving on developing robust commercial card growth strategies, aligning with support groups, driving higher levels of customer strengthening, and representing the customer's point of view on critical business decisions.Growth of the commercial card business through increased turnover and maximize marginal contribution on existing accounts.

Ciudad De México

Portfolio analysis of business trends to generate growth strategies to Small and Medium-sized Business.Contact C-suite level executives and business owners through phone sales calls to persuading using AmEx financial solutions by doing incremental expenses of multi-industry clients.Developing and maintaining a sales pipeline through Insights marketing campains on Salesforce.

Creation and execution of test conditions and other required test documents with a focus on quality and timely delivery.Responsible for test cases execution and partnership with Tech and Business Teams.Formulate proper structure to all customer service processes by giving them VISIO format.

Be a service partner for the commercial team in the development of regional business opportunities for global clients.Develop and implement strategies to improve customer satisfaction and loyalty.To be the first and main point of contact for Global Accounts, guaranteeing adequate problem solving to have a proper operation of corporate cards

Telephone executive serving premium clients of corporate cards

Responsible for customer service of corporate accounts providing an excellent service.

Ventas telefónicas de tarjetas Banamex y American Express.

Diplomado, Dirección Y Desarrollo De Negocios

Maestría, Gerencia Comercial Y Ventas

Diplomatura, Dirección Y Desarrollo De Negocios

Desarrollo de proyectos de negocio

Master'S Degree, Finanzas, General

Bachelor Of Business Administration (Bba), Finanzas, General, Posgrado En Finanzas

Activities and Societies: National Model United Nation, NYC - 2014Participación en el modelo de las naciones unidas con sede en NYC