Amadou Diallo Email & Phone Number

Lyon, Fr

Lyon, Fr

Lyon, Auvergne-Rhône-Alpes, France

Work on customer development plan and take actions on regional or global levelParticipate in monthly sales performance reviews for accounts + implement corrective actionsBuild and maintain relationships with customer key contacts through close dialogue, to find out theirs challenges, business objectives, and initiatives to secure additional business Execute RFQ activities by sharing customer requirements with internal stakeholders and ensure that a sound pricing strategy, plus a compelling proposal are put forward to win the businessClose deals with DGF solution presentation and get customer buy- in and commitmentSupport implementation of new or renewal business according to commonly agreed timeline: ensure a proper handover between pricing and IMPAT teams, create SOP’s, work instructions, and ensure rates cards maintenancePrepare, lead/participate in business reviews with customersShare business rules changes with customer and support GP improvement initiatives and recover DSO / bad debtsManage customer expectations or escalations and secure strong support/commitment from DGF functions to proactively provide professional, timely and complete support to customer

Région De Lyon, France

Act as interface to the customer for all after-sales related activities and drive growth by increasing retention and identifying opportunities.Improve customer experience with DGF as facilitator between the customer and operations in the countriesPrepare business review deck and participate in meetings with the customer Participate in sales performance reviews for accounts + execute corrective actions as decided Support process improvement initiatives using “First Choice” methodology and VBA programmingParticipated in near shoring activities setup in Hungary: hiring (1 team lead and 5 specialists), training, coaching, and drive performanceVirtually manage 3 Senior Process Associates to deliver demanding customers reports

Singapore/ Basel Area, Switzerland/Paris

Managed complex global tenders worth millions for both existing or new customers by engaging with products, pricing teams, finance, etc. to ensure all tender responses are checked and validated for accuracy, adherence to customer’s requirements and competitivenessFollowed up on submitted tenders with Account Managers to understand and place on record the bid outcome and lesson learnedProvided implementation handover pack to commercial managerDeveloped and maintained strong contacts with internal customers such as Commercial Owner, Industry Sector Sales, Account Managers and Product-Management

Market entry strategy development• Support the development of market entry strategy into Africa mining projects freight forwarding• Prospect and build up potential customers portfolio within the mining sector• Develop value proposition for mining sector customers• Participate into commodity trade flow analysis for strategic focus definition

Singapore

Since March 2009, student in risk management .

Angola

SAIPEM _ALNG - ENI Quay Project (Soyo, Angola)• Develop and implement Project HSE Management System• Assess and manage project risks (Qualitative and Quantitative analysis)• Install mains risks control through HSE rules, procedures and training plan• Prepare reporting’s: HSE monthly report, HSE statistics report, Environmental quarterly report• Manage interfaces between Project stakeholders• Manage a team of 3 HSE supervisors

Master, In International Business

Master Of Science, Risks Management