Amaka Umeh Email and Phone Number

I have over 3+ years of experience in customer service, marketing, sales, and office administration. I have worked with colleagues on various projects, dealt with customer concerns resulting in a 45% increase in retention rate, and engaged in negotiations with stakeholders. I approach challenges strategically, breaking down complex issues into manageable tasks and seeking creative solutions.I naturally embrace change and positively navigate challenges, which has been crucial in overcoming obstacles and achieving desired outcomes. Utilizing critical thinking and analytical abilities, I have pinpointed underlying reasons, minimized risks, and led ongoing enhancement efforts throughout multiple projects and endeavors.Some Of My Career Achievements Are:- Streamlined office filing system, reducing data retrieval time by 25%.- Built strong client relationships, resulting in a 15% increase in repeat business.- Updated and managed client contact list, improving database accuracy by 10%.- Coordinated 10+ guest conferences, increasing event attendance by 15%.- Managed 30+ phone calls daily, maintaining a 95% issue resolution rate.- Collaborated with sales team, contributing to 15% growth in client base.- Assisted in marketing campaigns, resulting in a 30% increase in brand visibility.My Core Competencies Include:Customer Service • Sales • Transportation • Logistics Management • Relationship Building • Supply Chain Management • Marketing Strategy • Digital Marketing • Event Management • Advertising • Strategic Planning • Business Strategy • Administrative Assistance • Office Administration • Office Equipment • Data Entry • Brand Development • Customer Support • Cross-selling • Upselling.If my profile interests you, kindly reach out to me at amcygodwin22@gmail.com