Amal Chavan Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Australia

- Collaborated with stakeholders to gather business requirements, ensuring alignment with data solutions for the projects aimed at improving customer service operations.- Designed and delivered Power BI dashboards to monitor key performance indicators (KPIs), improving decision-making for business teams.- Integrated real-time data analytics tools such as Splunk with Power BI to streamline reporting and enhance operational efficiency.- Conducted SQL-based data analysis to identify trends, inform process optimizations, and improve data accuracy.- Facilitated workshops and meetings to translate business needs into data-driven solutions, bridging the gap between technical and non-technical teams.

Mumbai, Maharashtra, India

* Translate business requirements into technical requirements to design, build and test analytics solutions for Business* Aid built and design metadata driven data ingestion into data lakes and databases* Develop and execute SQL database queries to design and built data reports for over 20 million traders to support highly-scalable and cost-efficient data analysis* Examine data, processes, and technologies to evaluate current state and critical problems and createautomated reports liaising with automation experts.* Identified and documented detailed business rules and use cases based on requirements analysis.* Customer satisfaction increased by 20% based on daily review of data on key issues and theirresolutions.

Mumbai, Maharashtra, India

* Interpret data, analyze results using statistical techniques and provide ongoing reports* Created various Excel documents and visualizations to assist with pulling metrics data and presentinginformation to stakeholders for concise explanations of best placement for needed resources and aid toreach 1 million customer mark within designated timeline.* Acquire data from primary or secondary data sources and maintain databases/data systems* Identify, analyze, and interpret trends or patterns in complex data sets assisting 20% of growth in overall trading revenue.* Work with management to prioritize business and information needs and locate and define new process improvement opportunities * Developed tables, views and materialized views using SQL.

* Planning, coordinating & executing Business requirements for clients* Identified & liaised with potential suppliers by conducting supplier/agency review analysis* Prepared market intelligence reports (Due Diligence reports) using tools like "Factiva", rendering insights WRT risks, past performance etc. on agencies* Liaised with key stakeholders to generate business insights for client's WRT sourcing projects,Procure-to pay, spend etc. on weekly/monthly basis enabling them to forecast revenue, complianceacross business units etc.* Key achievements: Acted as catalyst for Data cleansing project on SMART by Coordinating withtechnical operations team to streamline & automate processes reducing the no. of manpower and time by 25%,

Master Of Analytics, Data Analytics, 3.5/4.00

Master Of Business Administration - Mba, Business Administration, Management And Operations, A

Certified Data Analytics Specialist, Data Analytics

An comprehensive course on predictive analytics, text mining,SQL, R, SAS and Tableau which developed skills for smooth data analysis.

Bachelor'S Degree, Information Technology