Amal Francis Email and Phone Number
Amal Francis personal email
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Extensive experience in the Functional areas of an Account Manager, Product Owner, Marketing, Sales & Operations. Quantifiable contribution to the organisation worked for and known for consistency to achieve set objectives. Results oriented with proven ability to retain high performance along with excellent communication and interpersonal skills; a leader and team player skilled in working effectively with diverse groups at all organisational levels.
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Corporate Sales ManagerDdrc Agilus Diagnostics Feb 2024 - PresentErnakulam, Kerala, India -
Cluster ManagerJustdial Sep 2023 - Dec 2023Kozhikode, Kerala, India1. Successfully Managed a sales team of 25 members in Calicut & Kannur region and two district team leaders to meet and achieve sales goals.2. Involving sales team hiring process and further proceedings.3. Establishing sales goals by forecasting annual sales quotas and projecting. 4. Developed and implemented sales plans to expand customer base and increase customer retention.5. Presented sales, revenue and expenses report to management teams.6. Researched competition and developed strategies to stand out as a company against competitors.7. Give presentations & Product demos to customers to understand the product and its importance in his business.8. Co-ordination with sales team, product team, development team, deployment team to ensure the smooth transaction of the projects.9. Monitoring the performance of sales team members and worked to increase the team morale and motivation.10. Handling customer questions and concerns in effective manner to reduce the churn. -
Cluster ManagerJustdial Nov 2022 - Aug 2023Trivandrum, Kerala, India1. Successfully Managing a sales team of 25 members and two district team leaders to meet and achieve sales goals.2. Involving sales team hiring process and further proceedings.3. Establishing sales goals by forecasting annual sales quotas and projecting. 4. Developed and implemented sales plans to expand customer base and increase customer retention.5. Presented sales, revenue and expenses report to management teams.6. Researched competition and developed strategies to stand out as a company against competitors.7. Give presentations & Product demos to customers to understand the product and its importance in his business.8. Co-ordination with sales team, product team, development team, deployment team to ensure the smooth transaction of the projects.9. Monitoring the performance of sales team members and worked to increase the team morale and motivation.10. Handling customer questions and concerns in effective manner to reduce the churn. -
Sales Marketing Operations ManagerJustdial Feb 2022 - Oct 2022Ernakulam, Kerala, India1. Successfully Managing a sales team of 15 members to meet and achieve sales goals.2. Involving sales team hiring process and further proceedings.3. Establishing sales goals by forecasting annual sales quotas and projecting. 4. Developed and implemented sales plans to expand customer base and increase customer retention.5. Presented sales, revenue and expenses report to management teams.6. Give presentations & Product demos to customers to understand the product and its importance in his business. -
Manager- Sales Marketing OperationsPaytm Aug 2021 - Jan 2022Bengaluru, Karnataka, India1. Working closely with V! Karnataka, Andra Pradesh & Telangana cluster marketing, Customer service, Sales, network, Retail & CVM Team & other various department in multiple campaign execution and issue resolution.2. Role included handling multiple roles and challenges; Product Development, Product Pricing & Team Management.3. Driving sales & business development activities at accounts of Telecom Operator- V!. 4. Building up new strategies for Acquisition, Churn reduction, Increase in ARPU, customer satisfaction & overall Revenue Growth.5. Invoice validation & payment clearance – End to End coordination for invoicing & processing.6. Divided tasks appropriately according to departments.7. Monitored progress within department toward goal attainment utilizing measurable data in spreadsheet applications.8. Reduced operational issues through implementation of plans.9. Conducted analysis of progress and held monthly meetings regarding goals and tasks. -
Deputy Manager - Sales Marketing OperationsPaytm Jun 2018 - Jul 2021Bengaluru, Karnataka, India1. Working closely with V! Karnataka, Andra Pradesh & Telangana cluster marketing, Customer service, Sales, network, Retail & CVM Team & other various department in multiple campaign execution and issue resolution.2. Role included handling multiple roles and challenges; Product Development, Product Pricing & Team Management.3. Driving sales & business development activities at accounts of Telecom Operator- V!. 4. Building up new strategies for Acquisition, Churn reduction, Increase in ARPU, customer satisfaction & overall Revenue Growth.5. Invoice validation & payment clearance – End to End coordination for invoicing & processing. -
Senior Account Manager- South ZoneMobme Wireless Solutions Limited Apr 2015 - May 2018Chennai Area, India1. Heading the 121 USSD platform & campaign management for Vodafone & Aircel at South Zone as senior Account manager,Responsible for the services and the products deployments.2. Responsible for the development and operations of various web interfaces like the CRM, lead generation interface, tele-calling interface etc.3. Responsible in building a game engine for leading Telecom operator resulting in repetitive customer adoption and thus increase in sales by 10%4. Role included Handling multiple roles and Challenges ; Product Development, Product Pricing ,Team Management5. Driving sales & business development activities at accounts of Telecom Operators- Vodafone , Idea and Aircel.6. Building up New Strategies for Acquisition, Churn reduction, Increase in ARPU, customer satisfaction & Overall Revenue Growth.7. Invoice validation & Payment clearance – End to end coordination for invoicing & processing. -
Account ManagerMobme Wireless Solutions Limited Mar 2013 - Mar 2015Hyderābād Area, India1. Invoice validation & Payment clearance – End to end coordination for invoicing & processing.2. Publishing Reports, Creating and maintaining all product Spec Documents.3. Managing complete Churn process for the circle.4. Led an engagement with clients to reduce operation costs by 8% by creating an automated analytic dashboard for Revenue calculation & projections of various products5. Responsible for maximizing operator revenues & satisfaction through campaign configuration, execution & issue resolution. -
Operations & Sales Support Team LeadMobme Wireless Solutions Limited Jul 2009 - Feb 2013Cochin Area, India1. Supervised 18 executive team members and oversaw the operational processes.2. Identified operational issues and devised goals and plans to address them.3. Divided tasks appropriately according to departments.4. Monitored progress within department toward goal attainment utilizing measurable data in spreadsheet applications.5. Reduced operational issues through implementation of plans.6. Conducted analysis of progress and held monthly meetings regarding goals and tasks.
Amal Francis Skills
Amal Francis Education Details
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Sociology
Frequently Asked Questions about Amal Francis
What company does Amal Francis work for?
Amal Francis works for Ddrc Agilus Diagnostics
What is Amal Francis's role at the current company?
Amal Francis's current role is Manager - Corporate Sales @ DDRC Agilus Diagnostics.
What is Amal Francis's email address?
Amal Francis's email address is am****@****ail.com
What schools did Amal Francis attend?
Amal Francis attended Indira Gandhi National Open University, Sikkim Manipal University - Distance Education.
What skills is Amal Francis known for?
Amal Francis has skills like Team Management, Telecommunications, Mobile Devices, Product Management, Business Development, Javascript, Linux, Microsoft Sql Server, Vas, Html, Ruby On Rails, C.
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Amal Francis
Big Data & Analytics | Iimk Mba | Isb Pm | Product | Sre | Airtel Africa Digital Labs | Ex AccentureNew Delhi -
Amal Francis
Director Of Project Development At Strands | Expert In Construction Management | Post Tension SpecialistErnakulam
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