Amal Francis

Amal Francis Email and Phone Number

Manager - Corporate Sales @ DDRC Agilus Diagnostics @ DDRC Agilus Diagnostics
Amal Francis's Location
Ernakulam, Kerala, India, India
Amal Francis's Contact Details

Amal Francis personal email

About Amal Francis

Extensive experience in the Functional areas of an Account Manager, Product Owner, Marketing, Sales & Operations. Quantifiable contribution to the organisation worked for and known for consistency to achieve set objectives. Results oriented with proven ability to retain high performance along with excellent communication and interpersonal skills; a leader and team player skilled in working effectively with diverse groups at all organisational levels.

Amal Francis's Current Company Details
DDRC Agilus Diagnostics

Ddrc Agilus Diagnostics

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Manager - Corporate Sales @ DDRC Agilus Diagnostics
Amal Francis Work Experience Details
  • Ddrc Agilus Diagnostics
    Corporate Sales Manager
    Ddrc Agilus Diagnostics Feb 2024 - Present
    Ernakulam, Kerala, India
  • Justdial
    Cluster Manager
    Justdial Sep 2023 - Dec 2023
    Kozhikode, Kerala, India
    1. Successfully Managed a sales team of 25 members in Calicut & Kannur region and two district team leaders to meet and achieve sales goals.2. Involving sales team hiring process and further proceedings.3. Establishing sales goals by forecasting annual sales quotas and projecting. 4. Developed and implemented sales plans to expand customer base and increase customer retention.5. Presented sales, revenue and expenses report to management teams.6. Researched competition and developed strategies to stand out as a company against competitors.7. Give presentations & Product demos to customers to understand the product and its importance in his business.8. Co-ordination with sales team, product team, development team, deployment team to ensure the smooth transaction of the projects.9. Monitoring the performance of sales team members and worked to increase the team morale and motivation.10. Handling customer questions and concerns in effective manner to reduce the churn.
  • Justdial
    Cluster Manager
    Justdial Nov 2022 - Aug 2023
    Trivandrum, Kerala, India
    1. Successfully Managing a sales team of 25 members and two district team leaders to meet and achieve sales goals.2. Involving sales team hiring process and further proceedings.3. Establishing sales goals by forecasting annual sales quotas and projecting. 4. Developed and implemented sales plans to expand customer base and increase customer retention.5. Presented sales, revenue and expenses report to management teams.6. Researched competition and developed strategies to stand out as a company against competitors.7. Give presentations & Product demos to customers to understand the product and its importance in his business.8. Co-ordination with sales team, product team, development team, deployment team to ensure the smooth transaction of the projects.9. Monitoring the performance of sales team members and worked to increase the team morale and motivation.10. Handling customer questions and concerns in effective manner to reduce the churn.
  • Justdial
    Sales Marketing Operations Manager
    Justdial Feb 2022 - Oct 2022
    Ernakulam, Kerala, India
    1. Successfully Managing a sales team of 15 members to meet and achieve sales goals.2. Involving sales team hiring process and further proceedings.3. Establishing sales goals by forecasting annual sales quotas and projecting. 4. Developed and implemented sales plans to expand customer base and increase customer retention.5. Presented sales, revenue and expenses report to management teams.6. Give presentations & Product demos to customers to understand the product and its importance in his business.
  • Paytm
    Manager- Sales Marketing Operations
    Paytm Aug 2021 - Jan 2022
    Bengaluru, Karnataka, India
    1. Working closely with V! Karnataka, Andra Pradesh & Telangana cluster marketing, Customer service, Sales, network, Retail & CVM Team & other various department in multiple campaign execution and issue resolution.2. Role included handling multiple roles and challenges; Product Development, Product Pricing & Team Management.3. Driving sales & business development activities at accounts of Telecom Operator- V!. 4. Building up new strategies for Acquisition, Churn reduction, Increase in ARPU, customer satisfaction & overall Revenue Growth.5. Invoice validation & payment clearance – End to End coordination for invoicing & processing.6. Divided tasks appropriately according to departments.7. Monitored progress within department toward goal attainment utilizing measurable data in spreadsheet applications.8. Reduced operational issues through implementation of plans.9. Conducted analysis of progress and held monthly meetings regarding goals and tasks.
  • Paytm
    Deputy Manager - Sales Marketing Operations
    Paytm Jun 2018 - Jul 2021
    Bengaluru, Karnataka, India
    1. Working closely with V! Karnataka, Andra Pradesh & Telangana cluster marketing, Customer service, Sales, network, Retail & CVM Team & other various department in multiple campaign execution and issue resolution.2. Role included handling multiple roles and challenges; Product Development, Product Pricing & Team Management.3. Driving sales & business development activities at accounts of Telecom Operator- V!. 4. Building up new strategies for Acquisition, Churn reduction, Increase in ARPU, customer satisfaction & overall Revenue Growth.5. Invoice validation & payment clearance – End to End coordination for invoicing & processing.
  • Mobme Wireless Solutions Limited
    Senior Account Manager- South Zone
    Mobme Wireless Solutions Limited Apr 2015 - May 2018
    Chennai Area, India
    1. Heading the 121 USSD platform & campaign management for Vodafone & Aircel at South Zone as senior Account manager,Responsible for the services and the products deployments.2. Responsible for the development and operations of various web interfaces like the CRM, lead generation interface, tele-calling interface etc.3. Responsible in building a game engine for leading Telecom operator resulting in repetitive customer adoption and thus increase in sales by 10%4. Role included Handling multiple roles and Challenges ; Product Development, Product Pricing ,Team Management5. Driving sales & business development activities at accounts of Telecom Operators- Vodafone , Idea and Aircel.6. Building up New Strategies for Acquisition, Churn reduction, Increase in ARPU, customer satisfaction & Overall Revenue Growth.7. Invoice validation & Payment clearance – End to end coordination for invoicing & processing.
  • Mobme Wireless Solutions Limited
    Account Manager
    Mobme Wireless Solutions Limited Mar 2013 - Mar 2015
    Hyderābād Area, India
    1. Invoice validation & Payment clearance – End to end coordination for invoicing & processing.2. Publishing Reports, Creating and maintaining all product Spec Documents.3. Managing complete Churn process for the circle.4. Led an engagement with clients to reduce operation costs by 8% by creating an automated analytic dashboard for Revenue calculation & projections of various products5. Responsible for maximizing operator revenues & satisfaction through campaign configuration, execution & issue resolution.
  • Mobme Wireless Solutions Limited
    Operations & Sales Support Team Lead
    Mobme Wireless Solutions Limited Jul 2009 - Feb 2013
    Cochin Area, India
    1. Supervised 18 executive team members and oversaw the operational processes.2. Identified operational issues and devised goals and plans to address them.3. Divided tasks appropriately according to departments.4. Monitored progress within department toward goal attainment utilizing measurable data in spreadsheet applications.5. Reduced operational issues through implementation of plans.6. Conducted analysis of progress and held monthly meetings regarding goals and tasks.

Amal Francis Skills

Team Management Telecommunications Mobile Devices Product Management Business Development Javascript Linux Microsoft Sql Server Vas Html Ruby On Rails C Sql Web Services Java Technical Support Sms Gsm C++ Mysql Wap Ruby Mobile Content Agile Methodologies

Amal Francis Education Details

Frequently Asked Questions about Amal Francis

What company does Amal Francis work for?

Amal Francis works for Ddrc Agilus Diagnostics

What is Amal Francis's role at the current company?

Amal Francis's current role is Manager - Corporate Sales @ DDRC Agilus Diagnostics.

What is Amal Francis's email address?

Amal Francis's email address is am****@****ail.com

What schools did Amal Francis attend?

Amal Francis attended Indira Gandhi National Open University, Sikkim Manipal University - Distance Education.

What skills is Amal Francis known for?

Amal Francis has skills like Team Management, Telecommunications, Mobile Devices, Product Management, Business Development, Javascript, Linux, Microsoft Sql Server, Vas, Html, Ruby On Rails, C.

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