Amal Gomaa

Amal Gomaa Email and Phone Number

Customer Service Supervisor at BERICAP @
Amal Gomaa's Location
Egypt, Egypt
Amal Gomaa's Contact Details

Amal Gomaa work email

Amal Gomaa personal email

n/a
About Amal Gomaa

I am an organized focused person, with high communication skills, a punctual employee with high customer service orientation back ground. My objective is to enhance my 13 years of experience in the field of customer service and sales and find a new challenge in a relevant field.

Amal Gomaa's Current Company Details
Self employed

Self Employed

Customer Service Supervisor at BERICAP
Amal Gomaa Work Experience Details
  • Self Employed
    Private Tutor
    Self Employed Sep 2015 - Present
    Giza Governorate, Egypt
  • Bhs American International School
    Kg2 Class Teacher
    Bhs American International School Aug 2014 - Jun 2015
    Sheikh Zayed City, Giza, Egypt
    • Teach basic skills such as colours, shapes, numbers ,addition, subtraction, letters recognition & phonics, personal hygiene, eating habits, social skills (sharing, taking care of personal belongings)• Establish clear objectives for all lessons, units, and projects and prepare weekly & monthly lesson plans.• Establish and enforce rules for behaviour, and policies and procedures to maintain order among students.• Give Individual & group instructions to meet students' varying needs and interests. • Preparation of classroom, and its materials to facilitate a safe & creative environment.• Keep parents updated on their Childs’ progress in the form of parent- teacher meetings, channel books, performance sheets. • Organize and lead activities to promote physical, mental, and social development such as games, arts and crafts, and storytelling• Collaborate with the school principal the development, evaluation, and revision of kindergarten programs.• Prepare, administer, and grade tests and assignments to evaluate children's progress.• Attend staff meetings, and serve on committees as required.
  • Bericap
    Customer Service Supervisor
    Bericap Aug 2006 - Aug 2013
    Bericap Egypt
    -Handling Customer service Job for both Moroccon & Algerian market.-Handling Colgate Int'l corporate account supplied out of Bericap Egypt.-Handling special closures sales planning with planning & production departments.-Handling bookings & arranging shipment dispatch with export department.- Following payments & collections for due invoices with customers.-Following complains with customers & quality depatment.-Following new projects with potential or current customers.- Entering orders to system & following production and revising & signing official invoices before dispatch.-Issuing Proforma invoices & sending to customers & following new purchase orders.
  • Tnt
    Sales Coordinator
    Tnt Jul 2000 - Aug 2006
    Cairo, Egypt Head Office
    -Handling all communications between the sales manager, internal operations and customer service and other departments in TNT.-Preparing monthly reports for the territory sales managers and submitting to HR and management.- Preparing monthly pay roll sheets for calculated commissions for sales managers and customer service teams.- Following new projects with the customers and needed internal steps with other departments.- Following monthly reports and sales plans with TNT head office.- Helping Sales team in achieving monthly targets in coordinating and following projects and daily business and customer problems with related departments.

Amal Gomaa Skills

Customer Service English Call Center Sales Operations Word Outlook Microsoft Word Team Leadership Sales Key Account Management Operations Management Team Building Logistics International Sales Negotiation Forecasting Purchasing Supply Chain Continuous Improvement Sales Management Management Call Centers

Amal Gomaa Education Details

  • Mass Communication
    Mass Communication
    Television & Radio Communication Section
  • Amal Language School, Maadi
    Amal Language School, Maadi

Frequently Asked Questions about Amal Gomaa

What company does Amal Gomaa work for?

Amal Gomaa works for Self Employed

What is Amal Gomaa's role at the current company?

Amal Gomaa's current role is Customer Service Supervisor at BERICAP.

What is Amal Gomaa's email address?

Amal Gomaa's email address is am****@****cap.com

What schools did Amal Gomaa attend?

Amal Gomaa attended Mass Communication, Amal Language School, Maadi.

What skills is Amal Gomaa known for?

Amal Gomaa has skills like Customer Service, English, Call Center, Sales Operations, Word, Outlook, Microsoft Word, Team Leadership, Sales, Key Account Management, Operations Management, Team Building.

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