Amal Paul Email & Phone Number

Bengaluru, Karnataka, India

- Currently leading a dynamic cross-functional team comprising designers, software engineers, and data engineering experts. Instrumental in orchestrating the development of a technology-driven customer experience for India's first gold-backed credit card, while actively building a future roadmap for the product.- Championed the architectural vision and spearheaded the UI/UX design and development for a sophisticated rewards program tailored for a gold-backed credit card. Successfully… Show more - Currently leading a dynamic cross-functional team comprising designers, software engineers, and data engineering experts. Instrumental in orchestrating the development of a technology-driven customer experience for India's first gold-backed credit card, while actively building a future roadmap for the product.- Championed the architectural vision and spearheaded the UI/UX design and development for a sophisticated rewards program tailored for a gold-backed credit card. Successfully navigated challenges in designing a dynamic rewards system, enabling customers to earn quarterly rewards by meeting specific monthly spending thresholds. Demonstrated strategic thinking and problem-solving skills in optimizing the user experience within the constraints of a unique rewards structure.- Led the collaborative effort in designing, architecting, and implementing a robust native Android SDK solution for seamless integration with the backend system of a Technical Service Provider (TSP) for one of India's large Public Sector Undertaking (PSU) banks. Demonstrated expertise in crafting a highly secure communication protocol, successfully passing both Vulnerability Assessment and Penetration Testing (VAPT) and Chief Information Security Officer (CISO) evaluations.- Led end-to-end execution, from conceptualization to implementation, of a comprehensive suite for India's first gold-backed credit card. Orchestrated the design and development of key features including jewel tracking, card issuance, delivery tracking, customer onboarding, card control functionalities, and implemented a forward-looking backlog for future enhancements. Show less

Bengaluru, Karnataka, India

- Led development initiatives to enhance field team efficiency, resulting in significant improvements to utilization capacity and cost-effectiveness.- Accountable for managing stability metrics and crafting development strategies for internal applications utilized by field agents, including loan managers, sales managers, release managers, and the Audit team.

Bengaluru Area, India

Chennai Area, India