Amal Tabati Email and Phone Number

Act as the main point of contact for the development team.Experience in coaching and mentoring individuals and teams to improve their performance.Resolve conflicts and eliminate obstacles that hinder the team's progress.Organize, facilitate, and lead Agile program processes and their execution, with the potential to report obstacles, manage risks, and contribute to continuous improvement at the program level.Daily interactions (Squad, RTE, POs, LM, PM, RM, OM, RP).End-to-end project management.Identify and manage dependencies, ensuring that the work of dependent individuals is closely monitored and delivered to avoid any delays in the schedule.Collect project performance indicators, create status reports, and presentations for management.Facilitate Agile ceremonies: lead daily stand-ups, sprint planning, sprint reviews, and retrospectives.Team collaboration: encourage cross-functional teamwork among various stakeholders (developers, testers, POs).Remove obstacles: identify and eliminate impediments that could delay the team’s value creation.Metrics and reporting: track and communicate the team's velocity, sprint/release progress, and other key Agile metrics.Stakeholder management: collaborate with product owners, managers, and external stakeholders to ensure alignment and transparency.Act as a leader of the Agile process: assist the team in implementing and utilizing the Agile approach for major projects.Ensure the consistency of sprint backlog tasks with commitments made on product log features.Facilitator of Agile Ceremonies: Backlog Refinement, Retrospective, Sprint Review, Sprint Planning, PIP, PPR Deployment, Testing Phase, Onboarding, CoPIL, ComOP.

Expert in facilitating Agile ceremonies (Daily Scrum, Sprint Planning, Retrospective, Sprint Review, Backlog Refinement, Scrum of Scrums, PI Planning) and managing BUILD/RUN activities.Coordination with stakeholders (PO, DEV, QA, BA, SM) and overseeing development teams by translating epics into User Stories and prioritizing deliveries.Responsible for Sprint planning, tracking releases (Pre-PROD, PROD), and generating velocity and team capacity reports.Ensures the application of Agile processes and supports teams in maximizing performance while mitigating organizational risks.Inter-squad coordination: synchronizing between various squads to ensure effective communication, alignment of goals, and cohesive delivery.Skills: Scrum Framework · Kanban · Scaled Agility · Performance Management · Metrics Reporting · Agile Ceremony Facilitation · SAFe Train · Project Management · JIRA · Confluence

● Facilitating business workshops for requirements gathering.● Preparing reports from business workshops and meetings with the MOA (Business Analyst).● Leading Agile ceremonies (Retrospective, Daily Scrum, Sprint Planning, Version Review).● Defining the functional solution with the MOA.● Handling functional design and analyzing business impacts.● Coordinating all contributing MOAs.● Validating the suitability of the solutions proposed by the MOE (Technical Team).● Managing evolution requests and analysis.● Conducting analysis of the current system and impact studies.● Estimating evolutions (Internal project estimation tools).● Writing general and detailed functional specifications (SFG/SFD).● Contributing to the implementation of delivered solutions in testing and production.● Designing and modeling using the UML design method.● Analyzing and qualifying DEV and testing anomalies on JIRA.● Preparing and executing testing phases (writing test plans, test scenarios, and test data).● Assisting the MOA after test deliveries.● Providing functional support to developers.● Presenting functional specifications to developers for new evolutions.● Conducting data analysis using database tools (Oracle SQL and SQL language).● Providing support on JIRA/KANBAN board.● Practicing Agile methodology throughout the project lifecycle.● Offering user support and guidance after production releases.● Preventive maintenance: Optimizing functional processes (proposing new solutions to the service center).● Project management (Planning, reporting, committees).

Analyst, Functional Lead, and Project Representative in the WMS Environment:Client needs management.Facilitation of client meetings and preparation of client reports regarding system evolutions.Writing detailed functional specifications (SFD).Updating existing SFDs as part of system evolution.Preparation of data sets.Preparation of tests in the test environment.Writing test plans and test scenarios.Validation of bugs and system evolutions.Functional support to AMOA (Business Analyst).Assigning workloads to resources based on complexity.Design and supervision of test scenarios.Management of anomalies reported by the business team after production deployment (Client feedback management).Management of the team’s schedule (leave, shifts, etc.).Writing training materials (ppt, docx, videos).Facilitation of morning Daily Stand-ups.Management and oversight of issues raised to the application vendor:Weekly meetings with the software vendor to review the status of ongoing incidents.Handling incidents raised by end-users according to impact and severity, while adhering to priorities.Facilitating crisis meetings during production outages.Daily monitoring of open support tickets with the vendor and following up.Managing Problem Requests (PM) (reproducible incidents in PROD).Preparing weekly reports on ongoing PMs.Managing PM resolution (proposing solutions).Mass analysis of incidents.Participating in quarterly meetings with the vendor and the client to improve support autonomy.Preparing change requests and managing their execution by IBM.Skills: WMS · Functional specifications · User support · Functional presentation · Team management · AMOA · Testing · TNR · User Acceptance Testing