Amal Aqili Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

- Spearheaded a client retention initiative that increased customer loyalty by 15% within six months.- Trained new hires in sales techniques and product knowledge, reducing onboarding time by 25%.- Consistently met and exceeded sales targets, ranking in the top 10% of Phone Sales Representatives company-wide.- Managed a book of over 500 clients, providing exceptional customer service and addressing inquiries relating to financial products and services.- Conducted thorough… Show more - Spearheaded a client retention initiative that increased customer loyalty by 15% within six months.- Trained new hires in sales techniques and product knowledge, reducing onboarding time by 25%.- Consistently met and exceeded sales targets, ranking in the top 10% of Phone Sales Representatives company-wide.- Managed a book of over 500 clients, providing exceptional customer service and addressing inquiries relating to financial products and services.- Conducted thorough financial assessments for clients to identify suitable investment, insurance, and loan products.- Developed and maintained strong relationships with new and existing clients, resulting in a high rate of repeat business and referrals.- Collaborated with cross-functional teams to ensure seamless execution of sales processes and prompt resolution of client issues.- Participated in ongoing training and development programs to stay informed on the latest industry trends, products, and regulations. Show less

Riyadh, Saudi Arabia

- Led a team project to revamp the customer feedback process, resulting in a 20% improvement in response rates.- Conducted workshops on financial literacy for clients, aligning with corporate social responsibility goals.- Resolved complex customer complaints, achieving a 95% satisfaction rate in post-resolution surveys.- Acted as a liaison between sales and customer service teams to streamline communication and improve client handover processes.- Resolved customer issues and… Show more - Led a team project to revamp the customer feedback process, resulting in a 20% improvement in response rates.- Conducted workshops on financial literacy for clients, aligning with corporate social responsibility goals.- Resolved complex customer complaints, achieving a 95% satisfaction rate in post-resolution surveys.- Acted as a liaison between sales and customer service teams to streamline communication and improve client handover processes.- Resolved customer issues and complaints in a timely and professional manner, maintaining a 95%+ customer satisfaction rating. Show less

Makkah, Saudi Arabia

- Increased Instagram followers by 200% through targeted marketing campaigns and engagement strategies.- Pioneered a digital analytics initiative to better understand customer preferences, driving a more effective marketing strategy.- Achieved Salesperson of the Month for six consecutive months due to exceptional performance.