Operating Model Consultant
Professional Services Organisation
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Rich Stevens Email & Phone Number
Operating Model Consultant
at
Professional Services Organisation
1 work email found
@dlapiper.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Operating Model Consultant
Location
Bingley, England, United Kingdom
Who is Rich Stevens? Overview
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Quick answer
Rich Stevens is listed as Operating Model Consultant at Professional Services Organisation, based in Bingley, England, United Kingdom. AeroLeads shows a work email signal at dlapiper.com and a matched LinkedIn profile for Rich Stevens.
Rich Stevens previously worked as Contracted to deliver a Service Operating Model across Core operational functions at University Of Leeds and Contracted to define and drive the delivery of an IT Target Operating Model at University Of Leeds.
Company email context
Email format at Professional Services Organisation
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{first_initial}{last}@dlapiper.com
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Profile bio
About Rich Stevens
Richard is a management consultant specialising in IT and Business Change programme leadership and delivery. An experienced Programme Manager / Change Leader with 20+ years experience across multiple sectors, notably those of; Legal, Financial and Professional services, with extensive consultancy experience. Richard has a proven history of working effectively at the heart of complex organisations in senior leadership roles driving strategic IT and business transformation agendas.Customer and outcome focused, he is recognised as a calm and pragmatic operator who works effectively with all levels of stakeholder to bring clarity to complex situations in framing, mobilising and leading programmes. Engaging and collaborative in style, Richard has a sustained and successful track record in a wide range of roles encompassing client-focused delivery, change and optimisation programmes, strategy development, and operational excellence. Specialties: Target Operating Models,IT Strategy and leadership,Business Change and Transformation, Programme Delivery, Operational Delivery,Portfolio Management, Strategic Direction Setting, Business Process Re-engineering,Delivery of Managed Services,Service Delivery Management,Customer Experience Management, Contract and Service Level Management, Relationship Management and CRM
Listed skills include Change Management, Itil, Stakeholder Management, Business Transformation, and 29 others.
Current workplace
Rich Stevens's current company
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15 roles · 30 years
Rich Stevens work experience
A career timeline built from the work history available for this profile.
Contracted To Deliver A Service Operating Model Across Core Operational Functions
Contracted To Define And Drive The Delivery Of An It Target Operating Model
CurrentDelivered a strategic change programme on behalf of the CIO to embed a revised IT Target Operating Model overseeing multiple projects focussing predominantly on the Ways of Working whilst supporting these through strategic platform selection and implementation. Driving a step change in delivery of IT services through the implementation of a service and.
Feb 2023 - Present
Director
Current
Amalgamate Limited
Providing Strategic Business and IT consultancy services
Jun 2015 - Present
Contracted To Drive An It Transformation Programme
Delivered a strategic change programme to drive efficiencies and embed a Service Delivery culture across IT and all elements of supporting Business Services(HR, Finance, Marketing, Facilities), including the implementation of the ServiceNow Platform driving tangible efficiencies and a consumer centric approach to service delivery. Advised on and delivered.
Jun 2019 - Feb 2023
Contracted To Drive An It Change Programme
- Operating as Principal adviser to COO - Advising on best practice IT delivery alongside driving the delivery of two major technical change projects whilst also introducing a Business Change ethos and associated.
- Firmwide delivery of a cloud based Document Management System(NetDocuments) and migration from legacy bespoke platform
- Initiation and delivery of desktop platform refresh across the Firm incorporating all hardware and core applications, migrating to Windows 10 and MS Office 365.
- Migration of all corporate mail to Exchange online encompassing multiple integrated business applications
- Implementation of Elite Design Gallery for all client billing activities.
- Introduction of Paperless Proforma and all associated business process changes to deliver an automated client billing capability
Aug 2018 - Jun 2019
Contracted To Deliver Significant It Change Agenda
Providing management and consultancy services to the COO and Senior leadership team, driving delivery across the firm, accountable for multiple transformation programmes; notably those of Company Integration including ITOM adoption, CRM implementation, Infrastructure migration and upgrades, Desktop and Telephony refresh, Estate moves and Document.
Jul 2015 - Aug 2018
Head Of It Service Management
Main Purpose:A senior management role responsible for delivering exceptionally high levels of Customer driven IT service in the ATM Driving industry to a portfolio of clients generating annual revenue in excess of £45m per annum. The role focuses on developing a positive relationship with external customers through the development and management of new and.
Oct 2012 - Jun 2015
Head Of It Service Delivery
Main Purpose:A senior IT management role accountable all elements of the delivery of service in the ATM Driving industry to a portfolio of small to medium sized privately owned equity businessesgenerating annual revenue in excess of £10m per annum. Focusing on ensuring that the commercial commitments with customers were delivered to, and all elements of IT.
Sep 2010 - Oct 2012
Head Of It Strategy And Reporting
A senior IT management role responsible for driving and delivering the overall IT and Operations strategy. Driving forward key operational initiatives and IT business change programmes aligning the Directorate to the needs of the business and customers. Providing relationship management into the other Directorates e.g. Corporate Strategy / Markets /.
Sep 2009 - Sep 2010
Head Of Customer Service Development
Main Purpose:To set the overall customer service strategy, providing leadership and management of a team of Client Managers responsible for co-ordinating the delivery of Operational Service, whilst developing and integrating new and enhanced client propositions by Service Line to both existing and new clients. AccountabilitiesEstablishing and developing.
Apr 2008 - Sep 2009
It Service Integration Manager
Delivered the operational environment for the succesful implementation of the industry wide Faster Payments service in the UK.
Sep 2006 - Apr 2008
Project Portfolio Manager
Delivered various technology and business projects to drive efficiencies and enhancement of Financial Services propositions across multiple geographies.
Apr 2001 - Sep 2006
Service Manager/Project Manager
Responsible for the running of high availability financial services systems and the delivery of improvement projects on a FTSE250 client site.
2001 - 2006
~5 yrs
1996 - 2001
~5 yrs
FAQ
Frequently asked questions about Rich Stevens
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What company does Rich Stevens work for?
Rich Stevens works for Professional Services Organisation.
What is Rich Stevens's role at Professional Services Organisation?
Rich Stevens is listed as Operating Model Consultant at Professional Services Organisation.
What is Rich Stevens's email address?
AeroLeads has found 1 work email signal at @dlapiper.com for Rich Stevens at Professional Services Organisation.
Where is Rich Stevens based?
Rich Stevens is based in Bingley, England, United Kingdom while working with Professional Services Organisation.
What companies has Rich Stevens worked for?
Rich Stevens has worked for Professional Services Organisation, University Of Leeds, Amalgamate Limited, Dla Piper, and Lewis Silkin.
How can I contact Rich Stevens?
You can use AeroLeads to view verified contact signals for Rich Stevens at Professional Services Organisation, including work email, phone, and LinkedIn data when available.
What skills is Rich Stevens known for?
Rich Stevens is listed with skills including Change Management, Itil, Stakeholder Management, Business Transformation, Management, Project Delivery, Business Strategy, and It Service Management.
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