- Developing trust relationships with a portfolio of major clients- Acquiring a thorough understanding of key customer needs and requirements- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives- Designing training solutions adapted to the specific needs of a company - Ensuring successful delivery of training programs according to customer needs and objectives- Monitoring sales metrics (e.g. quarterly sales results and annual forecasts)

- Providing training resources and subject matter experts in ITSM, Project Management, VMware, Microsoft Technical and HP hardware related products- Recruiting & Coordinating Τrainers according to customer’s needs

- Developing trust relationships with a portfolio of major clients such as Astra Zeneca, Cana Laboratories, ICTS, Jacobs Douwe Egberts, Papapostolou e.t.c.- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives- Designing training solutions adapted to the specific needs of a company

- Providing training resources and subject matter experts in Microsoft office and Microsoft Technical & Development Courses

- Developing new clients- Communicating with customers - Promoting training programs- Designing training schedules

- Choosing and providing appropriate training methods per case (open seminars or tailor made programs, on the job training)- Creating schedules of open courses- Summarizing evaluation reports determining the impact of training on employee skills - Maintaining updated curriculum database and training records- Building and maintaining strong, long-lasting customer relationships- Ensuring successful delivery of training programs according to customer needs and objectives- Communicating the progress of monthly/quarterly initiatives - Forecasting sales results 1998-1999 Training Consultant- Supporting the Sales Departing- Communicating directly with customers by telephone- Preparing educational aids and materials- Providing information- Processing orders, forms, applications and requests - Maintaining customer databases

- Answering telephones- Photocopying, filing, and faxing - Scheduling appointments, and communicating with clients- Writing presentations

- Answer telephones to direct calls or provide information- Schedule appointments- Operating office and medical equipment- Maintain financial or account records- Maintain medical records- Prepare business correspondence

- Organizing work by reading and routing correspondence- Composing letters, memorandum e.t.c- Answering telephone, taking messages and answering inquiries - Dealing directly with customers by telephone- Responding to customer inquiries - Providing pricing and delivery information- Processing orders, forms, applications and requests - Maintaining customer databases- Answering telephone, taking messages and answering inquiries - Scheduling appointments, maintaining calendar