▪ HR senior professional for an HR capacity building project for the European Commission Tax and Customs administrations;▪ Working closely with the Commission to design, develop and implement a core HR competency framework running across the following aspects:▪ Strategic competency-based learning design on administrative level, development of custom-made L&D tools such as: Competency Dictionaries, Job Descriptions with Competency Profiles, Competency-based Training Curricula, Competency-based self-assessment platforms.▪ Training needs analysis (at organisational, small group and individual levels) and development of comprehensive learning plans▪ Training facilitation and preparation (content management);▪ Performance & Talent Management;▪ Recruiting, and Workforce Planning functions to provide support, guidance and strategic alignment to all EU Member States Human Resources departments.▪ Development of educational material for European public sector employees• Analyzing business practices and recommending improvements; • Writing reports on data that affect business performance;• Networking with clients, potential clients, and other consultants;• Suggesting improvements to systems such as IT infrastructure and workflows;• Fostering a culture of change within the business;• Assessing effectiveness of changes;• Tracking costs and benefits of changes;• Establishing the importance of regulatory and compliance measures and avoiding risk during changes;▪ Member of the Intrasoft International training task force delivering HR and soft skills programmes:Performance managementSelection and recruitingInduction programmesFostering a feedback culturePresentation skillsCommunication skillsMeeting management etc.

Public relationsMarketing initiativesDigital MarketingFacebook and social media management

Conduct and organize training programs to impove employee performance and ensure organizational productivity Develop new training materials such as manuals, training videos, e-learnings and ppt presentationsIdentifying training needsAssessment of educational programsConduct Certification programs and develop certification materialReporting basic KPI's

Conduct and organize classroom and on the job training programs to impove employee performance and ensure organizational productivityDevelop new training materials such as manuals, training videos and ppt presentationsIdentifying training needsConduct Certification programs and develop certification material

Visit Sales pointsSpot training needsTraining on the job (lead by example)Conduct training programsDesign training programsReporting