• In-depth learning class about Banking product, roles in every division, and service• Taking General Banking level 1 course provided by LPPI (Lembaga Pengembangan Perbankan Indonesia)• Develop and maintain strong relationships with clients by understanding their business needs and fostering trust• Review clients’ current usage or service levels and identify opportunities to introduce new products, services, or upgrades that could benefit them.• Prepare and present risk analysis reports that highlight potential issues with client accounts, including financial, legal, and operational risks.• Update the CRM system with recent client interactions and progress on projects• Assist with managing contract renewals, ensuring they are executed on time and reflect the client’s evolving requirements.• Stay informed about market trends and competitors to better serve clients and offer relevant solutions.

Officer Development Program (ODP) is a specialized training and development initiative designed to prepare employees for managerial and leadership roles within the banking industry.

• Maintaining existing B2B exclusive projects from various industry, especially from Internet Service Provider or System Intregator • Assisting customer/company needs regarding prices, product type, and minor troubleshooting • Monitoring partner rebate program achievement through sell-out report on daily basis • Make excel report for partner rebate achievment based from sell-out report on weekly basis • Presenting and analyzing B2B team weekly sales performance based on pipeline, partner database, and sell-in report on weekly basis • Updating new SI and ISP partner to TP-LINK CRM-system on weekly basis • Handling the first Omada Facebook and WhatsApp Community for B2B exclusive partners • Handling online product training for B2B exclusive partners every month

• Accommodate and escalate constituent complaints and aspirations received through Whatsapp platform on daily basis• Coordinate with internal and external stakeholders in resolving constituent complaints• Liaised and maintain positive relationship with 20 government institutions, stakeholders, journalist, communities, and 10 media partner for clients’ campaigns, programs, or events and social media platforms.• Creating presentation decks, talking point docs, CSR and PR Events supporting the communication with the government and media as a contact person• Compose a variety of external relations documents, example press releases, news piece and/or media invitation (Focusing to RadarTangsel, Tribun News, Kompas, and Pos Rakyat)• Handling PR issue and do media monitoring for news coverage through Brandwatch or Hootsuite every• Reporting and presenting the report of news coverage every week• Preparing strategies and part of think-tank team for Emanuella Ridayati digital campaign in 2024• Strategically monitored the policy making, legislative and regulative activities of key government officials

• Initiate topic and draft the content for digital news book on daily basis• Participate in weekly meeting on current highlights issues for upcoming digital news book submission• Provide recommendations about SEO for article optimization• Updated the information about trending issues in television, digital media, and social media.• Publish 35 digital news book with various topics from politic, government, education, culture, livestock well-being, and 4.0 digital era• Produce 5 audio podcast through Spotify platform for Sejarah Unik Kompas, with engangement of 250+ listeners• Contribute to update Kompas Gramedia library database by sorting more than 30 books from donation

• Conduct research for weekly coordination meeting points of discussion with official working partner of commission III• Partnering with commission III expert staff to document and follow up the minutes of meeting for any discussion conducted by commission III• Participate in commission III field visit together with respective of official working partner of DPR Republik Indonesia.• Review and discuss any new legal drafts as input for Senior Adviser Komisi III DPR Republik Indonesia.• Assist Komisi III Senior Adviser of Indonesian Republic in designing RKUHP academic draft together with official working partner of commission III DPR RI

• Researching and making press releases for 4 of the members of parliament • Maintain good relationship with local media such as RadarTangsel, PosRakyat, TangselOke by making press-release for 4 members of parliament from PSI• Reviewing and Discussing Renja of Tangerang Selatan Major with expert staff • Attending Parliament’s activities such as recess, plenary meeting, sosialisasi peraturan daerah, work visit• Creating template to accommodate aspiration of the people through Microsoft Excel

• Accommodate and escalate constituent complaints and aspirations received through hotline platform on daily basis.• Able to close 44 constituent complaints related to citizenship documentation, social well being, domestic environment, and infant to elderly healthyness.• Responsible to get permit and issue invitations for 6 speakers and 2 moderators in Sosialisasi Peraturan Daerah event.• Partnering with BPJS Kesehatan and Ministry of Social Affairs to cater constituent needs and aspirations.• Collaborate across functions in adminstration support for 4 weeks of “Dukung Indonesia Pulih” vaccination program events, with over than 3,800 Jakarta Timur residents successfully vaccinated.• Join forces with 3 Public Health Center in East Jakarta area to supply and support Sinovac and Astra Zeneca vaccines.

• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings• Creating guidebook for evaluating the work of the 8 members of parliament from January 2021-June 2021• Make summary of the weekly coordination meeting • Responsible for 30+ news coverage activities every week• Updating each of the member’s schedules and activities to Monday.com• Handling various records and confidential documents (including print, scan, and archive)• Conduct research and prepare presentations or reports as assigned