- Coordinate activities, resources, equipment and information.- Report bugs and change request and escalate to management as needed.- Create and maintain project documentation, plans and reports.- Make certain that clients’ needs are met as the project evolves.- train clients on new system (part of change management team ).- implement and integrate our products at the client. - day to day technical support duties.- last stage debugging before shipping the product.- install the system in test server before go live and install it on production server.

Coordinate activities, resources, equipment and information.- Report and escalate to management as needed.- Create and maintain project documentation, plans and reports.- Make certain that clients’ needs are met as the project evolves- Help prepare project proposals, time frames, schedule and budget- Monitor and track project’s progress and handle any issues that arise

- Support the Development department manager in achieving the department’s goals andobjectives.- Upgrade the human resource application used across the National Guards to a newertechnology as part of a newer GRP system .

- Evaluate Archiemate Modeling tool in terms of Usability ,stability and functionality . - Evaluate several open source project Managment tools including :Endeavour, Collabtive , Dollibar, eGroupware and project Open . Evaluation was based on user profile , features ,community support ,installation and maintenance complexity . - Develop Use cases for an Employemnt service/job market place ;Define requirments ,stakeholders and processes.- Model Key elements of the employment service by using Archimate and TOGAF .- Participated in a pro-Bono project of Detecon's "Young Consultant Network":Future City Leaders for ICLEI(local governments for sustainability).The task was to evaluate project collaboration and ePortfolio tools for the client and recommend a suitable solution based on client requirements. That includes: modeling use cases for the deployment of the tools ,setting up a test environment to execute the test cases and document results .Tools included Google Apps, Yammer , Wiggio , Mahara ,Zoho and Apptivo .

During my work there I was providing technical support for the Saudi Ministry of Finance SADAD system and C4SADAD application.- Coordinate with quality assurance team and developers team to resolve a repetitive problems and bugs . - Coordinate with SADAD technical support team.- Handle Cases ,provide solutions or escalate them to the appropriate party . - Produce a daily report reflecting the stability of C4SADAD application and SADAD system .

- front end development with JavaScript ,html and css - Handling online applications and their process.- Developing procedures for the registration problems process.- Documenting the request of changes Applications.- Test new content and new web applications.- Post new content into CNA website.- Handle spam emails and provide security awareness for employees .

Computer research division Ajax technology .OOP with JavaScript .Multi tier architecture .