Amal Kumaran Email & Phone Number

New Delhi, DL, IN

• Managed 20+ Projects and ensured minimum of 15% profitability across all. Introduced process to ensure seamlessworking in auditing and documentation. Managed PnL and ensured the department is profitable with 20%.
• Client Onboarding- To handle all margin negotiations, MOU closure, revenue, campaign planning & collectionsof the E-commerce business of the brand.
• Operational Excellence- To drive operational excellence by developing models to improve process efficiency and reduce delivery costs.
• Campaign Management- To develop promotional campaigns and offers across the year to achieve sales targets.
• Forecasting-Creating AOP (Annual Operating Plan) and Month Level Channel wise forecasting.
• Growth- Pioneer and create new opportunities with eCommerce accounts, identifying white spaceand marketing opportunities to generate sales.

Delhi, India

• Managed Auto Business for Delhi, Gurugram, Noida, Ghaziabad and Jaipur with managing the contribution margin of the marketplace and consistently maintain the city growth. Own business goals & define operational metrics.
• Business Metrics-Pursue deep understanding of regional priorities (business targets, P&L priorities, segmentation,priority markets and increase business revenue for the marketplace.
• Revenue-Drive marketing strategy for increasing the market revenue for the region.
• Stakeholder Management-Act as primary marketing POC for regional partners Ops, Policy & Comms etc
• Forecasting-Forecasting the supply and demand road map of the Rapido service.
• Strategy-Design market strategy, adapt, localize, and/or amplify initiatives to align with regional

New Delhi, Delhi, India

• Managing operations for 6 centers (Pune, Ahmedabad, Hyderabad, Vijayawada, Mumbai Andheri, Mumbai Church gate). Applauded for bringing previously underperforming branches (Ahmedabad and Vijayawada)on top in terms of.
• Strategic Operations-Analyzing data of the branches and guiding the team strategically to achieve the metrics and goals
• Reporting-Support the branches with various reports which helps measure their productivity and metrics.
• Driving Sales-Keep a track of the pipeline from the branches and ensure closures of the pipeline as scheduled.
• Lead Management-Manage and keep a track of leads coming in the branches and ensure closure from the leads.
• Digital Marketing-Identify the scope digital marketing and get the campaign creation with the help of the digital marketing team to bring in more leads and footfall.

New Delhi

• Transitioned the venture from concept to India’s first and leading hip hop Merchandise Company within 1 year through an aggressive Operations and Growth strategy. Introduced SKATEBOARD collection wooden sunglasses.
• SLA Management: Sustained SLA at 98% since inception by following TAT.
• Revenue Generation: Created multiple revenue streams including website and marketplaces and offline pop up stores
• Supply Chain Management: Lowered down the operational cost by bringing in post procurement model in the supply chain.
• Revenue Streams: On boarded 8 marketplaces to maximize revenue streams including Flipkart, Snapdeal, Amazon.
• Logistics: Enhanced consumer experience by delivering orders in Delhi through our runners with same day delivery.

New Delhi Area, India

• Spearheading the activities pertaining to:
• Client Relationship Management
• Excellence in troubleshooting QuickBooks
• Generating software Licenses for the QUICKBOOKS
• Handling software license related issues.
• Notifying Sofware license awareness to the Cleints

New Delhi Area, India

• Customer Relationship Management.
• Interacting with clients for system related issues and resolving the issues.
• Placing and tracking orders for existing and new customers.
• Increasing the companies NPS (Net Promoter Score).
• Creating new leads for further sales.
• Selling services like warranties and supports.

Master Of Business Administration (Mba), Management Information Systems, General

MBA

B.Com Graduate, Business/Commerce, General

B.com

Diploma, Radio Jockey

Academy of Broadcasting (A of B) is the only academy that gives a chance to its students to go 'on-air' on a weekly radio show which is.

High School, International Business/Trade/Commerce

Intermediate, Business/Commerce, General