Amal Mohan M Email & Phone Number

Bengaluru, Karnataka, India

Trivandrum, Kerala, India

Project Details:• Product Name: Phoenix EFE• Client: US Banks and Credit Unions• Project Description: PhoenixEFE® Core is a real-time transaction processing and account servicing engine. Integrated with every PhoenixEFE application through an SOA-compliance Web services gateway, PhoenixEFE core also includes universal loan and deposit servicing, and an integrated general ledger.• Languages: C# .Net, Centura, SQLResponsibilities:• Debugging and analyzing T-SQL stored Procedure and C# code for performance tuning• Real-time debugging of bank databases• Researching software issues, debugging code, write stored procedures/triggers and writing utility scripts based on client’s requirements• Analyzing, identifying and fixing errors in an overnight task• Creating custom scripts for clients based on their requirements for reporting services• Root-Cause Analysis of bugs• Provide training on various technological/functional topics for the new hires• Provide first-line on-call support for overnight issues

Trivandrum, Kerala, India

• Part of Identity Access Management Team• Complete user account management including Creation, Password Resets, Amendments, and Deletion on the computer systems operated by Allianz• Provide first line on-call IT support to non-technical personnel within the business• Develop and maintain security administration standards and procedures• Provide after-hours support for applications and project efforts when needed• Advise customers on correct authorization procedures• Liaise with peer technical teams to research and rectify any reported errors on various internalapplications• Inbox management and various internal business report preparation(Productivity Report,Monthly Presentation, etc.)