Highly motivated and detail-oriented IT professional with a Bachelor’s Degree in Computer Science and Engineering, currently in UAE with more than 3 years of UAE experience.Experienced End User Support specialist with a strong background in troubleshooting and resolving technical issues. Skilled in providing exceptional customer service and ensuring seamless operation of computer systems and software. Proficient in providing top-notch technical support, troubleshooting, and resolving complex issues. Strong interpersonal and excellent written and verbal communication skills
Rak Hospital
View- Website:
- rakhospital.com
- Employees:
- 739
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Billing And Accessioning OfficerRak HospitalDubai, Ae
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It Support EngineerRak Hospital Aug 2021 - PresentRas Al Khaimah, United Arab EmiratesProvide technical assistance and support to end-users via phone, email, and in-person.Responded to IT support requests and troubleshot issues using remote desktop and helpdesk softwareTroubleshoot and resolve hardware, software, and network-related issuesCollaborate with IT teams to resolve complex technical issuesDevelop and maintain technical documentation and knowledge base.Conduct training sessions and workshops for end-users
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Information Technology OfficerCsir-Niist Jan 2020 - Mar 2021Thiruvananthapuram, Kerala, IndiaTroubleshooting Hardware, Network and Operating System issues.Resolved hardware, software, and network issues, including desktops, laptops, printers, and mobile devices.Interaction with the clients and finalize the estimate on Hardware and Software products.Provided assistance with email, internet, and intranet connectivityEntire Software and Hardware Support -
It System Support EngineerEmvigo Technologies & Bpo Services May 2018 - Dec 2019Kampala, Central Region, UgandaRespond to and resolve technical issues via phone, email, and in-personTroubleshoot and repair computer hardware, software, and network connectivity issuesProvide training and support on new software and hardware implementationsDocument and track technical issues using ticketing systemsCollaborate with IT teams to resolve complex technical issues -
System AdministratorMalayalam Communications Ltd Jun 2016 - Apr 2018Thiruvananthapuram Area, IndiaTroubleshot and resolved hardware, software, and network issues in a timely and efficient mannerProvided assistance with email, internet, and intranet connectivityInstalled, configured, and maintained computer systems, peripherals, and software applicationsManaged user accounts, permissions, and access controlEnsured software updates and security patches were applied in a timely manner -
System AdministratorQusol Jul 2015 - Jun 2016Thiruvananthapuram Area, India
Amal Mohan M S Education Details
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Computer Science And Engineering -
Udaya Polytechnic CollegeElectronics And Communication Engineering
Frequently Asked Questions about Amal Mohan M S
What company does Amal Mohan M S work for?
Amal Mohan M S works for Rak Hospital
What is Amal Mohan M S's role at the current company?
Amal Mohan M S's current role is Billing and Accessioning Officer.
What schools did Amal Mohan M S attend?
Amal Mohan M S attended Marthandam College Of Engineering And Technology, Udaya Polytechnic College.
Who are Amal Mohan M S's colleagues?
Amal Mohan M S's colleagues are Obaida Amer, Jobelle Fernandez, Rafeek Ahamed, Bincy Joseph, Imane Elqandoussi, Samir Mohammad, Praphool Khurana.
Not the Amal Mohan M S you were looking for?
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Amal Mohan M S
English Literature Postgraduate | Skilled In Research, Writing, Analysis & Reviewing | Seeking OpportunitiesThiruvananthapuram
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