• Orchestrating continuous management of external and internal customer expectations to foster positive relationships.• Exercising leadership in service delivery, conflict resolution, and ensuring efficient execution of team processes and tasks.• Adhering to security and compliance directives, prioritizing them, and taking responsibility for identifying customer needs within the business context.• Overseeing day-to-day project operations, strategically reducing costs without compromising customer satisfaction.• Establishing partnerships and collaborating with team leaders to define company services, delivery criteria, and solutions for potential issues.• Meticulously documenting, communicating, and enforcing project deliverables, roles, milestones, and timelines.• Contributing to product development by coordinating activities across various functional groups.• Support in delivering client-facing collateral, including sales/marketing materials and trainingProjects I managed- WatheeqEdge: in partnership with SBM, we’ve built and managed a system and a gateway that corresponds to the Watheeq Platform in SAMA- FundSpot Fintech: Online portal for private fund trading in KSA- PropertyNet: Market Leader Real State management software in the Middle East, especially in KSA.- DaftarPay Fintech: Mobile App and portal supporting buy now pay later business

• Successfully managed project delivery from initiation to deployment for multiple clients concurrently.• Develop and manage all aspects of project and program engagements, including planning, partner relationships, communications, resources, budget, change, risks, and issues.• Manage multiple related projects to ensure alignment with and direct support of strategic objectives.• Report on project success criteria, results, and metrics, and oversee test and deployment management activities.• Work creatively and analytically in a problem-solving environment, promoting teamwork, innovation, and excellence.• Provide regular status reporting on project milestones, deliverables, dependencies, risks, and issues.• Provide on-site/offshore leadership, motivating and building a cohesive project team to meet goals and milestones.

- Handle all project management tasks such as project planning, configuration management, reporting, effort estimate, development team management, and project conformance to company quality standards - Track progress and review project tasks to make certain deadlines are met appropriately. - Updating project plans to include agreed changes. - Responsible to thoroughly understand and communicate stakeholder requirements to appropriate team members, and manage all requirements accordingly to realize each for the stakeholder. - Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback.- Manage the team and handle day-to-day issues. - Assess project issues and identify solutions to meet productivity, quality and customer goals. - Proactively communicate project status, issues & risks to management- Update and configure tracking system ( JIRA) to cope with company process and business need- Manage and Administrate internal and external projects on JIRA- Participate in development team hiring process

- Manage and supervise team of 3-6 quality engineers- Gathering clients requirements and create Functional and Use-case requirement document- Responsible of developing the usability requirements and assure their appliance- Review test cases scenarios - Perform ad-hoc testing- Prepare testing effort & schedule with the project leader. - Analyze and track bug count, closure rate, and rejection rate using JIRA bug tracking tool- Manage the whole testing process.- Use automation tools to accelerate the testing process. - Test the performance using Web Performance Trainer tool.- Test the system security using ApScan tool- Ensure high quality of project deliverable through understanding customer business domain. - Ensure conformance to quality assurance processes within the project- Manage and Administrate internal and external projects on JIRA

- Handle project deliverables quality, audit reviews, and project conformance- Prepare requirements defect and project reliability reports - Prepare and Review requirements and design documents- Create, review, and update project test plan and test cases - Prepare traceability matrix for requirements against test cases- Execute test cases, test plans, and regression, automation, stress, and security testing- Write product user manuals- Ensure conformance to quality assurance processes within project- Lead and support testing team and external teams.

- Handle project deliverables quality, audit reviews, and project conformance- Prepare requirements defect and project reliability reports - Review requirements and design documents- Create, review, and update project test plan and test cases - Prepare traceability matrix for requirements against test cases- Execute test cases, test plans, and regression, automation, stress, and security testing- Develop and run automated test cases using IBM Rationale Suite- Conduct security testing using ApScan.- Conduct the stress test using WAPT tool.- Ensure conformance to quality assurance processes within the project- Lead and support testing team.

- Improve customer deliverables quality- Develop, execute, and maintain test plan and test cases to ensure best achievable project quality- Follow up and test defects after delivery - Involve in training customer on developed system - Trigger the measurement of effectiveness of testing per project

- Create test cases, UI testing, stress testing, and user manual testing - Upload application on server and close open bugs