Alex Alsheimer Email & Phone Number

Columbia, Sc, Us

Richland County, South Carolina, United States

Provided effective classroom management for middle and high school students. Provided academic assistance to students in a variety of subject areas.Effectively followed classroom instructions/lesson plans and documented progress.

Charleston, South Carolina Metropolitan Area

- Created and facilitated unique community engagement events for diverse groups of people- Created and distributed graphics and signage to promote events and share information- Regularly dealt with and documented crisis situations such as unauthorized entry, building flooding, and a hurricane, and mediated social and interpersonal conflicts.- Provided customer service to a high volume of irate parents, students, and staff members both in person and over the phone- Completed the duties of the Desk Assistant position, regularly performing clerical tasks such as answering and directing phone calls, filing paperwork such as work orders and incident reports, corresponding with department leadership, scheduling appointments, directing parents to proper channels when requesting FERPA-protected information, and keeping track of building guests and enforcing visitation guidelines- Worked within a set budget to acquire supplies for events, submitted funding requests for specific purchases, and kept track of supply depletion- Assisted with training new hires on the job, including in the department’s software- Received multiple awards including excellence in customer service, returning resident assistant of the year, and award for distinguished service in the department as well as two initiative of the month awards

Atlanta, Georgia, United States

REU Immersive Media Computing at Georgia State University-Participated in a research project on the development of a model of suspense for storytelling and video games.-Reviewed, analyzed, and organized literature on existing cognitive and computational models of emotion in narrative and games.-Published a research paper, A Review of Game Design Techniques for Managing Suspense in ArtsIT 2022: ArtsIT, Interactivity and Game Creation- Selected to lead the team of researchers based on a history of success in customer service roles- Acted as the point of contact between the university's housing department and the program staff and assigned researchers roommates based on preferences and compatibility- Planned team-building activities and coordinated events with other research cohorts-Designed the cohort’s t-shirt and assisted with the logistics of printing/shipping it

Chapin, South Carolina, United States

- Assisted customers with bagging and bringing groceries to their vehicles- Provided customer service, answered questions on products and store facilities- Performed custodial tasks such as cleaning restrooms and floors- Assisted in training new hires on the job- Was recognized by management in performance evaluations for consistently going above and beyond to provide exceptional service to customers- Was asked by assistant manager to work at register during a high customer volume period