Lead a team of 6 members in solving business problems for a fortune 50 computer technology company. Collaborating with multiple stakeholders to identify interconnected problems and widen client understanding of the problem horizon.Utilized advanced analytics to reduce website failure and decrease number of calls to support contact centers. Worked on forecasting key performance matrices at a weekly cadence using various statistical techniques like ARIMA, ARIMAX, SARIMA, Holt… Show more Lead a team of 6 members in solving business problems for a fortune 50 computer technology company. Collaborating with multiple stakeholders to identify interconnected problems and widen client understanding of the problem horizon.Utilized advanced analytics to reduce website failure and decrease number of calls to support contact centers. Worked on forecasting key performance matrices at a weekly cadence using various statistical techniques like ARIMA, ARIMAX, SARIMA, Holt Winters etc. This provided client the ability to pro-actively develop corrective measures for weeks with poor performance.Developed ensemble models utilizing several regression techniques like Random Forest, Linear regression, Boruta, Stepwise etc. to identify concern areas responsible for poor performance of client's website. Generated recommendation based on identified areas to facilitate directional effort to fix issues faced and prevent further failure of the website.Responsible for development of a decision board which serves as a one-stop solution for multiple stakeholders by monitoring website performance. Integrated predictive capabilities, concern area identification process and recommendations to the decision board by automating the forecasting and issue identification process. Show less

Solving several business problems for a fortune 100 U.S. based airline company using big data analytics. Generating critical insights from untapped data sources in-turn establish value in client investments.Optimizing client's ticket booking web portal by segmenting customer based on demographic and behavioral data. Utilized these customer segments to develop personalized campaign targeting.Identified seat preference based on past search, booking and transaction data to enhance… Show more Solving several business problems for a fortune 100 U.S. based airline company using big data analytics. Generating critical insights from untapped data sources in-turn establish value in client investments.Optimizing client's ticket booking web portal by segmenting customer based on demographic and behavioral data. Utilized these customer segments to develop personalized campaign targeting.Identified seat preference based on past search, booking and transaction data to enhance personalized customer targeting. Show less