Disciplined people-friendly technology leader focused on execution excellence, innovative cost reduction and good governance. Technology management expert with 20+ years in enterprises with complex diverse environments. Adept at translating the language of business and the language of technology. Broad multi-cultural experience including North America, Europe and the Middle East.People skills:Communicating recommendations for improvements. Training, mentoring and coaching, team building, hiring of professionals, setting objectives, career development.Process skills:Risk Management and assessment. Driving cost savings through selective adoption of the best practices. Developing technology vision and strategy. ITIL (CSI, Major Incident Management, Incident, Problem (RCA/PCA), Change, Request, Knowledge, Asset management). Creation of policies, standard operating procedures, and ticket management methods. Project Management (PMI), Financial Management: Planning, preparation and reporting on budgets.Technology Strategies:Cost reduction through assessment, communication and recommendation.Vendor management and improvement through formal and informal invitations to deliver value, and subsequent negotiations. Strategic technology initiatives: ISO/SOX/PCI Compliance, legacy application and equipment consolidation.