1. Managed a team of Technicians, Stations executives, Field executives and oversaw daily operations to ensure compliance with company policies and procedures.2. Develop and implement strategies to optimize field operations, improve productivity, and reduce costs.3. Collaborated closely with Sales Team to establish targets and achieve them consistently4. Collaborate with cross-functional teams to coordinate field activities and resolve operationalissues within given TAT5. Data analytics expert, leveraging key metrics to inform pivotal choices aimed at enhancing various facets – consumer, shareholders', employees, and overall corporate prosperity6. Oversaw numerous customer locations, continually refining offerings per usage patterns and internal intelligence7. Contributed to Product Requirements Documents (PRDs), facilitating technology integrations8. Recruited, coached, and supervised frontline leaders, guiding a sizable crew of over 70 professionals9. Conduct regular site visits to inspect work quality, enforce safety standards, and provide feedback to team members.

Skilled at fostering collaboration among cross-functional groups like LOBs, Internal Audit, Senior Management, and beyond—ensuring smooth communication channels and task oversight.Key achievements encompass:1. Liaison with external partners, spearheading requisite adjustments to personalize offered solutions and amplify effectiveness (#RequirementGathering #CustomSoftwareServices)2. Strategically selecting suppliers, bargaining agreements, controlling expenditure, mitigating supplier risk factors, guaranteeing service provision (#VendorSelection #ContractNegotiation #RiskMgmt)3. Accountable for the full spectrum of sales activities spanning lead generation to sealing transactions aligned with specific demands and necessities (#ProspectingToClosingDeals #NeedsAssessment)4. Close coordination with providers throughout everyday interactions, nurturing mutually beneficial ties (#DayToDayPartnerships #SupplierRelationshipBuilding)5. Keeping consumers informed regarding offers and incentives (#PromotionCommunication #ConsumerOutreach)

1. Trimble 24x7 Support- Trimble Mobility Solution. Tracking of IOCL fleet almost 24000.2. DGC-IT Project - Dogra Group of Company with the consistent compliance of 90%.3. QRT 24x7 Support -Dogra Group of Company.4. Managing Team of 15 members along with their Roaster, Attendance, Reimbursement.5. Preparing the SOPs of SOS Panic Calls, Software Calls, and NRD Resolution.6. Conducting Team Performance Meeting weekly ensuring fewer flags in agent reports.

1. Handling Healthcare Project of Wipro GE Healthcare Mumbai (Mobilization, Selection, Documentation, Counselling, Training, Internship, Placements)2. Placement of the enrolled students on various projects of PMKVY ( Pradhan Mantri Kaushal Vikas Yojna)3. counselling students for the project of Hotel Management by Tata Institute of Social Sciences. Mumbai.4. Spearhead a team of 12 associates by building enthusiasm. Listening to feedback and implementing solutions that ensure we exceed our goal.5. Actively monitor key performance matrices of sales team and identify challanges. Workshop:-Attended workshop of 12 days on Youth Development Module organized by TATA STRIVE , Mumbai.

1. Ensured the overall growth and success by deepening relationships with existing customers and new acquisitions.2. Responsible for acquiring new consumers small and medium business clients, as well as expand relationships with existing clients.3. Met with clients to discuss current and future financial and life priorities.