Being a passionate person about the technology world, I started my career as an IT coordinator and worked my way through the stream of the Microsoft Dynamics world. I am always up for a challenge whether it's new or something I am an expert in. Since I started as IT support, I was able to parse into some technicalities of the Dynamics world. I obtained some certifications to be able to become an expert and expand myself to the new world of Microsoft. Specialties: - Certified professional for Microsoft Dynamics 365 Customer Engagement- Experienced in configuring Resco Mobile CRM suite.- Certified professional in the Sales module of Dynamics 365- Strong suite in Click Dimension marketing (configuring campaigns, capturing traffic on websites, etc.)- Strong Working knowledge of Microsoft Applications(Teams, OneDrive, Forms, To-Do, etc.)- Microsoft Finance and Operations (Precision Forms, Module management, User/security configuration and Data export expert)- Incident management experience – Managing incidents including business expectations and communication- Excellent knowledge of HTML5 and CSS (great for Click Dimensions and Power Automate