Aman Kumar Email & Phone Number

Bridgewater, Ma, Us

Ghaziabad, Uttar Pradesh, India

As a US IT Recruiter at Gente Consulting, my role encompasses a diverse range of responsibilities aimed at connecting top-tier IT talent with our esteemed clients. My primary focus is on identifying and engaging with high-caliber candidates who possess the skills and experience necessary to excel in dynamic IT environments.Key responsibilities include:Talent Sourcing and Acquisition: Proactively sourcing candidates through various channels, including LinkedIn, job boards, and networking events. Utilizing advanced search techniques to identify and attract skilled IT professionals across a broad spectrum of technologies and industries.Candidate Screening and Evaluation: Conducting thorough screenings to assess candidates' technical skills, experience, and cultural fit. Administering technical assessments and interviews to ensure candidates meet the required standards for specific roles.Relationship Management: Building and maintaining strong relationships with both candidates and clients. Providing exceptional candidate experience and client service throughout the recruitment lifecycle.Process Optimization: Continuously refining recruitment processes to enhance efficiency and effectiveness. Leveraging data and feedback to improve strategies and outcomes.Compliance and Reporting: Ensuring adherence to legal and regulatory requirements in the recruitment process. Providing regular updates and reports on recruitment activities and outcomes.My role is pivotal in bridging the gap between talent and opportunity, ensuring that Gente Consulting delivers exceptional recruitment solutions and supports the success of both our clients and candidates.

Noida, Uttar Pradesh, India

As a Customer Assistance Executive at Hyundai, my role encompassed delivering exceptional support and service to customers, ensuring their needs were met with efficiency and empathy. My primary responsibilities included addressing inquiries related to vehicle features, warranty coverage, and service scheduling, and resolving issues ranging from technical problems to administrative concerns.In this position, I honed my ability to navigate Hyundai's extensive product line and services, providing accurate information and tailored solutions to a diverse customer base. I managed both inbound and outbound communications, utilizing various channels such as phone, email, and live chat to assist customers effectively. My role also involved coordinating with service departments to facilitate timely repairs and maintenance, and ensuring that customer feedback was relayed to relevant teams to drive continuous improvement.A significant aspect of my job was handling complex customer complaints and concerns with professionalism and a solution-oriented mindset. I worked closely with other departments to resolve escalated issues, aiming to exceed customer expectations and foster long-term loyalty. Additionally, I contributed to the development of training materials and support resources to enhance team performance and improve the overall customer experience.My experience at Hyundai allowed me to develop strong problem-solving skills, an in-depth understanding of automotive services, and a commitment to delivering high-quality customer care. I consistently aimed to enhance the customer experience by addressing issues promptly and with a positive attitude, contributing to Hyundai’s reputation for excellence in customer service.

Bachelor'S Degree, Computer Programming, Specific Applications

Bachelor'S Degree, Computer Programming, Specific Applications