• Lead day-to-day operations for all 3 branches and catering services, overseeing a team of 63 members and ensuring seamless operations.• Demonstrate excellent communication and management skills to effectively coordinate and motivate team members to achieve performance targets.• Plan venue layouts and execute catering events, collaborating with clients and team members to ensure successful outcomes.• Conduct regular reviews of the product range to uphold quality standards across all branches, ensuring customer satisfaction.• Manage recruitment and training processes in collaboration with line managers and supervisors, fostering a culture of continuous learning and development.• Maintain food hygiene standards and health and safety compliance across all branches, ensuring regulatory requirements are met.

• Oversaw the day-to-day operations of the outlet, reporting directly to the General Manager, and leading a team of 23 members, including 6 bartenders and baristas.• Conducted monthly outlet meetings aimed at enhancing communication and streamlining guest service flow for improved efficiency.• Played a key role in the selection and recruitment of new colleagues in collaboration with the General Manager.• Reorganized the outlet's layout, standard operating procedures, and sequence of service to align with established standards and optimize operational efficiency.

• Managed multiple outlets including Aqua Bar, Nightclub, Pool Bar, and Shisha Lounge, ensuring they maintained their reputation as the best in town.• Oversaw day-to-day operations and administrative tasks, collaborating closely with other departments to drive Food & Beverage revenue, increase social media exposure, and enhance guest satisfaction• Instilled the "YES I CAN" attitude and service ethos among team members, in alignment with the company belief of "Every Moment Matters," through regular internal training sessions conducted on a weekly and monthly basis.• Developed employee schedules based on anticipated customer numbers, optimizing staffing levels to meet demand and deliver efficient service.

• Supervised day-to-day operations in collaboration with the Outlet Manager, ensuring smooth functioning of the establishment.• Successfully met daily and monthly budget targets, optimizing operational efficiency and financial performance.• Managed guest requirements, including group reservations and menu arrangements, for both resident and non-resident guests.• Conducted beverage reconciliation and menu engineering to optimize profitability and enhance menu offerings.

Bar Captain in charge of 3 different bars.Work with Traders vics Mai TaiBanqueting events, Outdoor catering.

Incharge of the Fine dine restaurant.Main dining restaurant.