Objectives of this roleRepresent the brand in a professional manner that results in repeat business and a positive customer experienceIdentify lead opportunities as well as the potential for upsellsMeet or surpass sales quota expectationsSpeak with customers to understand their needs and resolve any issuesResponsibilitiesInteract regularly with customers to understand their needs and recommend the right products and servicesUtilize industry software and technology effectively to improve the customer experienceParticipate in training and seek opportunities for improving operationsDevelop and apply in-depth knowledge of products and services to answer customer questions and determine appropriate solutionsRequired skills and qualificationsOutstanding interpersonal and customer-service skills, especially in high-stress situationsStrong business acumen and sense of ethicsExcellent problem-solving skillsAbility to work independently while contributing to team effortsPreferred skills and qualificationsOne or more years of sales experience, ideally within our industryFamiliarity with relevant sales software and technologySharp negotiation and time-management skills