Aman Pathak Email & Phone Number

Salesforce - Service Cloud Voice with Amazon Connect | Experience Cloud | Service Cloud | B2B Commerce Cloud| Integration | CPQ | Certinia (FinancialForce) PSAMy Trailhead Profile - https://trailblazer.me/id/amanpathak17 with 100k+ points, 200+ badges, and 5 Superbadges.I have experience in Salesforce Development, and have worked on different projects related to Salesforce.Experience Cloud Project:> Acted as technical lead in setting up Partner Portal for client. They wanted to switch to Lightning experience from their classic portal.> Lead a team of 5 people( 4 Dev + 1 BA/QA) to deliver the project.> Also attended client calls to understand the requirements and explain to the team.> Lead the development team by dividing the task based upon individual skills and helping them technically if they are stuck somewhere.Service Cloud:-> Implemented functionalities of Service Cloud.> Wrote Automations like Flows/Apex to fulfill additional business requirements.> Exported Zendesk Data to Salesforce Service Cloud. The major task was to import Zendesk Tickets and Comments into Salesforce using XML files of all the data.SkillJar LMS Integration Project:-> The task was to give access to Client's LMS, whenever an Opportunity is closed Won and has specific training related Products.> I built an Asynchronous Record triggered Flow and made POST API callouts using the Flow.> I followed a NO-CODE approach by using Flows.Salesforce CPQ Project :- Coordinated with Business Users and the Pricing team to gather requirements for CPQ implementation.- Working knowledge of product and service configuration, complex pricing rules, defining product bundle structures, constraint rules, and options.- Worked on Salesforce CPQ pricing using list, cost/markup, percent total, block, price rules, calculator plugins, filter rules, system, and user discounts.B2B COMMERCE Implementation Project: -- Was part of the implementation of a B2B Commerce store for a Drone Company based in US. It was from Scratch implementation which helped to learn about the core concepts.- Set up the org for B2B.- Integrated AVALARA with our B2B store for tax calculation.- Integrated with Cybersource payment gateway using Chargent.- Made customizations on Flows, Apex, and UI based on the Client's requirements.SF LWC Project (personal project):-LINK >> https://webchatwithaman-developer-edition.ap27.force.com/QueryEditor>> Query editor for Salesforce Org to fetch and display data without writing SOQL.