Aman Verma Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

India

Recruitment Coordination Interview Scheduling • Scheduling interviews, pre-briefs, debriefs and feedback interviews for internal and external candidates ensuring an end-to-end smooth candidate and interview panel experience • End-to-end coordination with Hiring Managers, candidates and other panel interviewers for schedules and reschedules and maintain 100% SLA with 100% quality • Arranging debrief and pre-brief sessions for the interviews, keeping track of the data, keeping the candidates, Vendor Management and Payments (Global Nations):• Vendor selection for Amazon for several internal services, on-boarding them in the Amazon database with 100% accuracy. • Idea implementation for macro creation for reduction of manual efforts. Idea saved 0.1 FTE / Day and 27.2% overall AHT reduction. • Maintained vendor records such as company admin details, bank details, taxTravel Management (India):• Assisted more than 700+ candidates and employees with the end-to-end travel management and relocation• Supported employees with their relocation and goods movement by coordinating with them, external goods movement vendors and hotels for employee stay • Coordinating with different internal teams and external cab facility providers for relocation support• Frequent connect with more than 5+ hotels, 10+ cab owners and goods movement vendor for more than 15+ employees in a day ensuring the timely assistance for the employees in relocationCandidate Expense (Global):• Provide assistance in expense and budget management to employees and stakeholders • Provide assistance to process all the candidate reimbursement forms to get their payment• Coordinating with finance and Accounts Payable team for to check the budget for a project, implement it accordingly and providing expense forms to the stakeholders • End to end documentation of each and every expense, management of datasheets and expense records

United States

• Technical customer support related to the issues facing during operation of internal software. • End to End customer support to the internal employees and external customers • Call and chat support on e-commerce to external customers • Task management and task assignment to other team members • Handling 500 + customers in a day in peak seasons • Adhering SOP’s and following necessary protocols