•Leading and directing the human resource team to deliver a comprehensive HR service to the business•Employee relations, including managing absence, disciplinaries, grievances and sickness•Measuring employee satisfaction and identifying areas that require improvement•Performance management: coaching managers on performance management issues and processes•Learning and development: providing guidance on development for managers and their teams•Training: Implementing the training and development agenda; identify areas that need attention and improvement•Recruitment and retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns•Reward advice and supporting employees on company benefits•Policy and procedures implementation of new HR policies, procedures and processes•In conjunction with the Operations Director, ensuring all company policies and procedures are up to date in line with current employment law. Ensuring line managers are up to date with changes to any policies•Working with senior managers, coaching them and advising on all people issues•Dealing with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills•Crafting of business and people solutions•Managing HR budgetsI have strengths in: Employee Relations, Performance Management, Coaching skills, Problem-solving, Recruitment, building strong Client Relationships, HR team development, Managing sensitive personal situations Particular areas of interest include: Employee Engagement, Health and Wellbeing at work/Work Life Balance, Diversity issues, Performance Management, Coaching, Social Mobility, Operational and Strategic HR