Amanda Abersold Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Provided daily in-class academic coaching to adult learners, supporting in their learning of basic digital literacy skills, advanced Microsoft Word, and intermediate Excel for office workplaces.• Tutored adult learners one-on-one to help them complete assignments for classes.• Provided feedback on assignments, constructively communicating the students’ strengths and weaknesses.

Mall Of America

• Greet 50-100 customers each day and orient them to the restaurant, following Rainforest Café culture guidelines.• Take customer orders, pre-bus tables, and run food during slow customer times.• Mastered point-of-service (POS) computer system for automated order taking. Handled currency and credit transactions quickly and accurately.

South St Paul, Minnesota, United States

• Took customer orders, bussed tables, washed dishes, and handled cash and credit transactions using POS handheld.• Maintained high standards of customer service during high-volume, fast-paced operations, including remembering regular patrons and their orders.• Maintained inventory and ordered supplies weekly for the restaurant.

St Paul, Minnesota, United States

• Managed a team of 20-25 store associates by looking at store trends and scheduling shifts accordingly.• Planned daily duties for team members based on observations of employees’ skills and struggles to ensure seamless operations of a high-volume store.• Performed daily inventory management, reported financial and operational data to corporate daily, and processed employee payroll.

Eagan, Minnesota, United States

• Supervised a team of 10-15 employees: assigned duties to employees, oversaw their progress and provided feedback to increase productivity.• Ensured daily sale goals were met by reminding staff to offer pairings and coffee beans.• Trained new employees in cash handling procedures, making beverages, and upselling promo items.

Certificate, Microsoft Word, Microsoft Excel, Benchmarkportal

Technical workplace skills training including intermediate level training in Microsoft Word and Excel. Includes advanced skill building.

Diploma Of Education, General Studies