Identifying and pursue new account opportunities that align with the channelCreate and execute sales strategies to drive customer demand and work with sales engineering to create solutions to meet customer needsBusiness development of channel- provide training and ongoing education of Astound’s capabilities to partnersGrowing existing accounts by identifying needs and ensuring follow up and follow through of customer specifications. This includes frequent service follow-ups, problem solving, and emerging needs identificationMonitoring installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfactionResponding to requests from customers for information, support, assistance, joint proposals, pricing, etc.Supporting others within the Wholesale team to achieve customer satisfactionConducting proactive sales activities, including proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirementsUp to date reporting in the CRM system for all opportunities

• Platform Development• Monitor performance and quality control plans to identify improvements.• Coordinating with various stakeholders and boundary partners on developmental improvements.• Generating reports within the SugarCRM, as well as across multiple systems, ensuring data continuity.• Data Analysis & Support• Manage and control the integrity of the SugarCRM master data; including creation, updates, and deletion.• Manage, update, consolidate and eliminate existing saved data within the CRM platform.• Support the Integration of various data feeds, including internal data warehouse and external data platforms to enable a complete view of the state of the business.• Conducting full lifecycle analysis to include requirements, activities and design.• Provide quality assurance of imported data.• Commissioning and decommissioning of data sets.• Processing confidential data and information according to guidelines.• Quality control all approved Enterprise orders prior to implementation.• Work with Sales teams on order entry issues.• Additional validation and support for all multi-site opportunities.• Administration & Training• Training end users on all reports and dashboards created

*Centricity practice solutions*Complying and analyzing clinical data to report both internally and externally to improve quality of operations*Developing financial reports and inquires throughout the company *Model data using MS excel, Access, and other data warehouse analytic tools*Coordinating quality projects *Develops reports with information pulled from our EMR to improve work flow in all departments *In charge of management and reporting of Meaningful Use and Patient Center Medical Home *Proficient in healthcare data standards and coding *Working with minimal supervision and maximum accountability *Independent judgement and decision making

• Working with a vast number of computer applications• Cerner health care system• Windows operating system• Company policies, standards, and procedures• Crystal Reports • Independent judgment and decision making• Analytical problem solving and handling complex situations• Interpreting PPS reports recognizing corrupt/inaccurate data providing trend reports• Data collection on the IRF PAI, ensuring the presence of supporting documentation and providing staff education to ensure compliance with CMS guidelines• Responsible for clinical data collection, entry, transmission and analysis to ensure compliance with the requirements of the Medicare Prospective Payment System.