• Development and management of business intelligence reporting• Financial and business metric analysis, auditing and reporting• Assisting with team member training development programs• Operating policy and procedure development, updates and onsite/remote auditing• Assist with acquisition due diligence and ownership transitions• Management of training programs and roll-outs• Manage software and program initiative roll-outs, integrations and execution• Internal auditing -information gathering/tracking and project reporting

Residence Education and Housing Services

Responsible for developing and implementing Operational Standards for corporate and property level operations. Providing business standards/policies and auditing for all levels of property operations as they relate to financial and operational processes, regulatory requirements, fair housing and training to enhance and maintain compliance standards. Assisting with developing sales training standards and spearheading new initiatives with corporate deployment Teams.

Provided high level analysis of Corporate and Site level functionality to successfully implement change needed in Operations and Accounting processes. Responsible for new software implementations, reporting, and training to successfully meet industry standards with 140 apartment communities totaling 10,500 apartment homes that encompass conventional, affordable and commercial product types.Additional Titles Held: Director of Training & Marketing

Developed/implmented strategic marketing plans and forecasts to achieve corporate objectives for products and services. Developed and managed sales/marketing operating budgets.Ensurds effective control of marketing results, with Leadership approved corrective action plans to guarantee that achievement of marketing objectives within designated budgets. Oversee/evaluated market research and adjusts marketing strategy to meet changing market and competitive conditions. Monitors competitor products, sales and marketing activities. Established/maintained relationships with industry influencers and key strategic partners. Preparation of marketing activity reports and presented to executive management.

Provide complex reporting and administrative support for Area Vice President, Director of Operations, Four Regional Property Managers, Director of Service and Quality, Director of Human Resources in addition to 52 apartment communities totaling 11,700 apartment homes and 376 headcount encompassing conventional and affordable (tax credit, section 8, 236, rural) product types.

Provided variety of fiscal management, financial liaison tasks in addition to administrative functions to maintain operations in the Office of Technology and Information Systems pursuant to the HIPAA contract for the State of Michigan.• Tracked and Balanced budgets, prepared work plans for the state Departments and expense reimbursements, prepared purchase orders.• Invoice verification, account reconciliations, accounts payable.