In addition to my duties on the Partner Success Team, I took on additional responsibilities to: •Train and mentor new Partner Success colleagues to provide exceptional customer service and technical support to our distributors. •Assess learning needs, write scripts, record audio, and build microlearning videos using Articulate Storyline 360 and Audacity to provide on-demand learning for key stakeholders.•Develop and maintain job aids for employee knowledge base improving team… Show more In addition to my duties on the Partner Success Team, I took on additional responsibilities to: •Train and mentor new Partner Success colleagues to provide exceptional customer service and technical support to our distributors. •Assess learning needs, write scripts, record audio, and build microlearning videos using Articulate Storyline 360 and Audacity to provide on-demand learning for key stakeholders.•Develop and maintain job aids for employee knowledge base improving team efficiency and alignment. Show less

•Onboard new distributors to the Authorized Partner Network and provide ongoing training and support to ensure success. •Provide exceptional customer service, coaching, and educational support to the Authorized Partner Network.

•Designed lesson plans and differentiated curriculum for 200+ high school students annually to meet state standards. •Facilitated weekly synchronous virtual lessons via Adobe Connect to support and engage student learning. •Created asynchronous learning aids and instructional guides for students.•Managed student learning and assessed progress through an LMS.•Consistently communicated with students, parents, and colleagues to maintain educational support. •Led Professional… Show more •Designed lesson plans and differentiated curriculum for 200+ high school students annually to meet state standards. •Facilitated weekly synchronous virtual lessons via Adobe Connect to support and engage student learning. •Created asynchronous learning aids and instructional guides for students.•Managed student learning and assessed progress through an LMS.•Consistently communicated with students, parents, and colleagues to maintain educational support. •Led Professional Learning Community team meetings and tracked progress towards school goals.•Mentored new teachers by providing coaching and support in their first year. Show less