Amanda Balusek Email & Phone Number

Liberty Hill, Tx, Us

United States

Nolanville, Texas, United States

• Listened carefully to customer instructions and prepared orders according to those preferences.• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.• Maintained clean, trash-free workspaces to maximize productivity and safety.• Made food according to standard recipes with requested changes for customer satisfaction.• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Austin, Texas, United States

•Promoted financial products by maintaining excellent service offering knowledge.• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.• Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.• Networked to increase client base and encourage existing clients to expand financial portfolios.• Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.

Austin, Texas Metropolitan Area

• Promoted financial products by maintaining excellent service offering knowledge.• Processed deposits, withdrawals and ACH transfers accurately.• Expanded client base by promoting new financial products.• Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.• Cross-sold bank products and services to meet customer needs and provide options.

Cedar Park, Texas, United States

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.• Maintained clean and safe environment to promote patient safety and comfort.• Documented patient information and care activities in electronic health record.• Facilitated personal hygiene management, feeding and ambulation.

Pflugerville, Texas, United States

• Identified sales opportunities and referred customers to branch partners in financial services.• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.• Educated customers on use of banking website and mobile apps.• Disbursed cash and checks accurately while maintaining security of cash drawers.• Trained new hires on customer service policies and procedures.• Arranged monies received in cash boxes and coin dispensers according to denomination.

Missouri City, Texas, United States

•Manage transactions with customers using cash registers•Scan goods and ensure pricing is accurate•Collect payments whether in cash or credit•Issue receipts, refunds, change or tickets•Redeem stamps and coupons•Cross-sell products and introduce new ones•Resolve customer complaints, guide them and provide relevant information•Greet customers when entering or leaving the store•Maintain clean and tidy checkout area•Track transactions on balance sheets and report any discrepanciesBag, box or gift-wrap packagesHandle merchandise returns and exchanges

Sugar Land, Texas

Lead and Develop Teams: Coach, mentor, and motivate team members to achieve operational excellence and reach their full potential.Ensure Smooth and Efficient Operation: Oversee the day-to-day operations of multiple restaurants, ensuring they are running smoothly and efficiently.Problem Solving: Identify and troubleshoot operational issues, developing and implementing solutions to improve processes and procedures.Maintain Quality Standards: Ensure that all restaurants are meeting IHOP's high standards for food quality, service, and cleanliness.Budget Management: Monitor and manage operational budgets to ensure financial targets are met.Staffing and Scheduling: Work closely with restaurant managers to ensure proper staffing levels and efficient scheduling to meet business needs.Training and Development: Implement training programs and provide ongoing development opportunities for team members to enhance their skills and knowledge.Ensure Compliance: Ensure all restaurants are in compliance with company policies and procedures, as well as local and federal regulations.Performance Management: Conduct performance evaluations for team members and provide feedback to help them grow and improve.Collaborate with Leadership Team: Work closely with other members of the leadership team to develop and implement strategies to drive operational success.Stay Up-to-Date on Industry Trends: Stay informed on industry trends and best practices to continuously improve operations and stay ahead of the competition.Serve as a Brand Ambassador: Represent the IHOP brand and maintain a positive image in all interactions with customers, team members, and the community.

Education record

Medical/Clinical Assistant

Graduated

Activities and Societies: R.O.T.C