Amanda Bartee Email & Phone Number

As a FOH Manager my main responsibilities are managing the front of house staff which includes bartenders, hosts, and servers, and money management within our restaurant office.I am the main support on the shift, regarding money handling, guest issues, accountability with attendance, performance, issues within the restaurant. I am the first call for any assistance whatsoever on my shift. I am typically the only manager on duty when I am at work.I handle high volume sales daily that I am… Show more As a FOH Manager my main responsibilities are managing the front of house staff which includes bartenders, hosts, and servers, and money management within our restaurant office.I am the main support on the shift, regarding money handling, guest issues, accountability with attendance, performance, issues within the restaurant. I am the first call for any assistance whatsoever on my shift. I am typically the only manager on duty when I am at work.I handle high volume sales daily that I am responsible for reporting to our other managers on the team, as well as the owner of our restaurant. I assist in daily money deposits that get sent to the bank.I have to pay my staff daily based on their work tips they receive so attention to detail is a strong trait I acquire.While working with different obstacles during my week I maintain a high level of professionalism while maintaining our customer service expectations. We have a high standard as a company to retain our customers and make their experience smooth and fun, so I ensure that happens while making sure my responsibilities and employees are taken care of. Show less

As a bartender I am responsible for providing customers with a high level of personal service, offering many trusted suggestions, and created many regular customers for the business.As the only full-time employee at this shop, I learned a vast amount related to the day-to-day operations, including inventory, POS maintenance, and about the products and their vendors.I handle high-volume sales with no loss in customer service or completion duties.Proficient in the operation of… Show more As a bartender I am responsible for providing customers with a high level of personal service, offering many trusted suggestions, and created many regular customers for the business.As the only full-time employee at this shop, I learned a vast amount related to the day-to-day operations, including inventory, POS maintenance, and about the products and their vendors.I handle high-volume sales with no loss in customer service or completion duties.Proficient in the operation of different bar equipment required to perform all duties while working shifts as the sole employee on premises.Ability to manage cash/customer payment methods in place of ownership on shifts worked alone. Show less

I was responsible for making sure our members understand the benefits available to them, covering all subjects including but not limited to, coinsurance amounts, deductibles, as well as any current accumulators the member may want to go over.Worked for a federal medical policy, most members I worked with on a daily basis are current workers for the Rural Carrier Postal Service or retired federal employees, managing a critical process for members.I assisted with claim issues, by… Show more I was responsible for making sure our members understand the benefits available to them, covering all subjects including but not limited to, coinsurance amounts, deductibles, as well as any current accumulators the member may want to go over.Worked for a federal medical policy, most members I worked with on a daily basis are current workers for the Rural Carrier Postal Service or retired federal employees, managing a critical process for members.I assisted with claim issues, by explaining the processing, payment information, or any coding that they may not fully understand.I was assigned to special projects that allowed me to be involved in our subrogation process with our legal department, handling any employment or death discrepancies.My main priority was providing exceptional customer service to our members, and ensuring questions or concerns were answered. Show less

At the corporate level I had to ensure all customers were taken care of with any service complaints, quality assurance issues, billing inquiries, product knowledge on all services offered.I played a pivotal role in making sure each interaction is personal and specific to the customer. E-mail, mobile application feedback, and inbound/outbound calls were used daily tasks.Harris Teeter has a brand reputation to maintain with their level of Customer Service that is given at the store and… Show more At the corporate level I had to ensure all customers were taken care of with any service complaints, quality assurance issues, billing inquiries, product knowledge on all services offered.I played a pivotal role in making sure each interaction is personal and specific to the customer. E-mail, mobile application feedback, and inbound/outbound calls were used daily tasks.Harris Teeter has a brand reputation to maintain with their level of Customer Service that is given at the store and corporate level. In this position it was my responsibility to make sure our customer service levels stay above the social norm for our customers through customer communications and training provided at store levels to prevent any future occurrences.Utilizing all relevant office software and hardware required to be as efficient in my duties as possible. Show less