As the Sales Enablement Manager of Hawkes Learning, I am responsible for driving the growth and expansion of the Hawkes through strategic business development initiatives while overseeing the training of new sales representatives. I am also responsible for managing a team of Sales Development Representatives to achieve revenue targets.

-Responsible for developing a targeted business plan with Learning Technology Representatives and in partnership with the Product Teams, RVPs, and District Managers to drive digital activations and sales for the National Inside Sales Region and the National Private Sector Region-Responsible for advancing and maintaining a thorough understanding of product disciplines & platforms to include core strategies and products, competition, market dynamics, and customer behavior -Work closely with the discipline team members to drive successful campaigns to win new business, grow existing business, and retain market share-Identify ongoing professional development needs to ensure my teams performs at the highest level; responsible for coaching, mentoring, motivating, and inspiring Learning Technology Representatives-Develop, maintain, and drive a list of the top accounts for winning and maintaining market share at these accounts-Partner with the product team to effectively build community, market development, as well as develop accounts for future partnering opportunities-Drive virtual, regional, and National events to bring together decision-makers in key areas

-Competently handle inbound phone and email volume for the National Inside Sales region while effectively providing impromptu digital demonstrations, upselling digital solutions, and effectively troubleshooting issues and instructor concerns-Collaborative outbound selling to drive sales, increase market share as well as grow and expand Enterprise business-Train new sales representatives on daily processes and procedures as well as help bring them up-to-speed with productivity and sales tools

-Continuously grew business and maximized the sales of digital activations and educational solutions-Educated instructors on the benefits of adaptive learning solutions to help find the best tools for each unique curriculum-Support customer needs through phone and email in a timely and precise manner

-Collaborated with instructors across the nation training them to successfully implement digital solutions into their courses-Ensured instructors were properly trained on the specified product that aligned with their course goals to increase student success and customer satisfaction-Collaborated and problem-solved with educators to better understand workflows that align with McGraw Hill's digital solutions to ensure successful student outcomes-Built strong and trusted relationships with learning technology representatives, district managers, and digital learning consultants to quickly resolve customer concerns or potential issues with planned digital implementation

-Analyzed and organized work processes and procedures maintaining smooth office functions while improving organization and support-Prepared and interpreted monthly reports and summaries; reviewed and tracked sales reports as well as accounts payable and receivable-Independently designed, implemented, and maintained file management system; compiling and arranging data-Designed and generated direct mail campaigns along with other marketing communications used for promotions as well as implemented updates to the company website

-Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.-Assign employees to specific duties and coach staff on how to handle difficult and complicated sales-Responsible for hiring, training, and evaluating sales team while reinforcing company policies and standards-Plan and prepare work schedules and keep records of employees' work schedules and time cards-Partner with region manager to develop methods and procedures to increase sales, expand markets, and promote business

-Help organize marketing events while building brand awareness and partnerships-Sample and distribution marketingAssisted with coordinating marketing events-Created and executed marketing campaigns

-Correctly positions patience using accurate techniques and procedures to help diagnose and treat patients-Effectively explain procedure to patient to ensure patient understand and cooperation-Monitor patience throughout procedure and ensure comfort and safety-Operate and maintain highly specialized medical equipment