Amanda Beavers Email and Phone Number

• Lead global automation initiative to standardize freight claim filing driving ~$1M recovery annually across North America, Europe, Asia, and Latin America through cross-functional collaboration • Drove packaging quality improvements on systems with Packaging Engineering team through creating new dashboards within Power BI to track quality performance v. packaging initiatives • Managed Cost of Dissatisfaction (COD) KPI for Global Logistics to reduce overall missing, wrong, and damaged rate within Dell’s Outbound Carrier Network• Initiated Gross v. Net view within Dell’s KPI, COD, to pinpoint true carrier discrepancies v. non-carrier related incidents to drive corrective actions

• Manage LTL logistics service providers responsible for outbound logistics• Analyze and report outbound logistics KPI performance to internal and external stakeholders to maintain 98% on time delivery performance, <1% MWD, and 99.5% EDI Obtainment• Actively engage and handle escalated vendor issues with cross functional teams• Interfaces with cross functional teams such as IT, Quality, and Sales Ops to streamline process improvements and exceptions management

• Working and aligning with carriers, fulfillment, and operations teams to ensure On-Time and In-full Delivery for retail orders out of North America.• Managing compliance performance on all carriers to inform senior leadership to establish high visibility of all key retail metrics.• Planning full truck loads out of our 3 merge centers while optimizing shipments and reducing overall costs.

• Collaborate with fellow ambassador and the Mount Juliet Division to organize recruiting events at the University of Tennessee Knoxville• Appoint the most qualified applicants to be sent on to first-round interviews with directors• Create and maintain a transparent relationship with career services office and other organizations to promote the Aldi brand

• Contributed in merchandising, ordering, hiring, scheduling, monitoring inventory levels, and how to maximize sales• Conducted bi-weekly cash audits in six stores to ensure proper cash handling, smooth operations, and efficient procedural actions by all store associates and mangers• Pitched a plan to increase retention rates to the Vice President and directors of the Mount Juliet division• Obtained leadership, problem solving, and decision-making opportunities through working with several managers in a wide array of styles which also increases interpersonal skills

• Analyzed global packaging in outbound distribution centers and identified redundancies in 22 service boxes resulting in savings of over $780,000 annually for materials and logistics • Conducted SWOT analysis to identify opportunities and threats of implementing automation for outbound packaging within service centers• Benchmarked Dell’s Ocean Plastic Supply Chain to relevant companies and reported back sustainable opportunities to VP of Procurement

• Operated a point of service machine in order to achieve order accuracy • Assessed customer requests and complaints by utilizing strong communication skills• Managed and trained new employees to obtain excellent customer service level• Achieved subject-matter expert status for the denim clothing line• Cross checked inventory with online records accounting for any missing goods