Amanda Behm is a Noc Supervisor at GTT. She possess expertise in active directory, technical support, troubleshooting, microsoft exchange, tcp/ip and 31 more skills. She is proficient in English. Colleagues describe her as "Amanda has always been an extremely dependable and capable member of the NOC. It is often difficult to find talent like Amanda, particularly when it comes to overnight positions. She quickly became someone that other team members relied upon when they were stuck on a difficult technical issue or were unable to calm a frustrated customer on the phone. Her first promotion into a leadership role was not a surprise to anyone. She had already been filling the role in all aspects, so the… Show more" and "While I don’t work with Amanda directly, I have been able to observe her on calls and working with her peers. She’s both technically proficient and service-excellence oriented; she’s cheerful and thorough. She’s also trusted with coordinating the creation of accounts for our team, and was persistent in following up on that process, ensuring that nothing slipped through the cracks. When I’ve needed assistance, she’s been quick and very helpful, and confirms that the issues have been… Show more"