Amanda Belk204 Sue St  Manning Iowa 51455(712) 210-9144 · REDMOM33847@GMAIL.COMOver 10 years of experience including Customer Service Representative, Cashier, a Assistant Teacher in a daycare classroom, and as a Program Aide for the Head Start Preschool Program. Dedicated; arrived 5 to 10 minutes prior to beginning shift. Honest; responsible for handling 20 to 50 customer transactions per week. Dependable; processed payment transactions as well as account changes. Adaptable; willing to learn and help in others areas when needed. Experiences include telecommunications, conflict managements, cash handling, credit/debit card transactions. Diploma from Mesquite High School. Certified in First Aide/CPR and obtained a Silver national Career readiness CertificateWORK EXPERIENCE*Customer Service Representative  June 2020 to Feb 2021 Alorica IncExhibit good conflict management and communication skillsRecorded details of customers transactions, interactions, inquires, complaints, and comments.Maintained a positive and professional phone demeanor*Program Aide- Head Start Preschool    November 2015 to April 2017       New Opportunities      Carroll, Iowa Exhibit good conflict management and communications skillsProvide a safe and healthy environment for children.Ability to access community and regional resources*Teacher Assistant- Preschool Room    February 2015 to November 2015    Tracy Tots Daycare    Carroll, IowaProvided a safe and healthy environment for childrenExhibit good conflict management and communications skills*Cashier    November 2014 to February 2015    Dollar General    Carroll, IowaProcessed payment transactions such as credit/debit card transactions and counted cash and made changeWas knowledgeable about the contents of the sales floor*Cashier/Courtesy Clerk    August 2014 to November 2014    Hy-Vee Grocery Store    Carroll, IowaProcessed payment transactions such as credit/debit card transactions and counted cash and made changeWas knowledgeable about the contents of the sales floorAssisted customers with grocery purchasesAssisted customers to vehicle with items purchased and handled purchased items*Customer Service Representative     February 2014 to March 2014    April 2010 to July 2010    February 2007 to February 2008    West Corporation        Omaha, NebraskaExhibit good conflict management and communication skillsRecorded details of customers transactions, interactions, inquires, complaints, and comments.Maintained a positive and professional phone demeanor