• Day to day operations • Recruit, interview and hire • Counsel employees on various HR related issues• Collaborate with the team to come up with creative ways to recruit, engage and retain employees• Maintain and update employee files in accordance with state and federal laws

• Work in a fast-paced environment answering inbound calls and making outbound calls• Responsible for obtaining, analyzing and verifying information received from referrals• Complete insurance verification to determine patient’s eligibility, coverage, co-insurances, and deductibles• Create orders, and or schedule the patient to receive equipment as ordered by their doctor• Educate Patients of their financial responsibility when applicable• Maintain patient confidentiality and function within the guidelines of HIPAA

• Schedules staff to client and patient assignments• Obtains and documents current information on all employees• Measures and utilizes knowledge of billing rates and employee wages• Ensure employee credentials, education and orientation requirements are current• Assist and review of time sheets and weekly payroll• Ensure proper follow-up with all referrals• Provide on-call coverage for the department in rotation with other team members• Worked closely with Clinical Liaisons

• Effectively prioritized tasks and organized workflow to increase efficiency• Complied with all federal laws, company policies and procedures, and state regulations• Coordinated the pharmacy staff schedule and assisted with personnel monitoring and performanceevaluations•Completed accurate cycle counts, inventory management, and will-calls for customers• Correctly completed pharmacy paperwork, including daily and weekly reports• Implemented standard procedures for mixing, packaging, and labeling pharmaceuticals to ensure quality, security, and proper disposal• Hand counted control medications, measured liquids, and reconstituted antibiotics• Efficiently operated cash register and handled cash, checks, and charge transactions• Performed technical processes required to dispense medications to patients• Effectively resolved insurance rejections and other billing issues

• Properly dispensed an average of 300 prescriptions per day• Managed drug and supply inventories• Assisted other pharmacy staff with drug inventory, purchasing, and receiving• Regularly stocked shelves, rotated stock, and checked for expired medications• Cleaned work areas and sterilized glassware to maintain safe and sanitary conditions• Receptively answered customer questions and helped locate desired items in the pharmacy• Assisted the pharmacists with checking in and pricing drug orders, third party transactions, and relevant paperwork

• Answered an average of 200 calls per day by addressing customer inquiries, solving problems and providing new product information.• Described product to customers and accurately explained details and care of merchandise.• Directed calls to appropriate individuals and departments.• Learned, referenced and applied product knowledge information.• Composed effective accounting reports summarizing accounts payable data.• Entered numerical data into databases in a timely and accurate manner.• Organized forms, made photocopies, filed records and prepared correspondence and reports. • Assisted with receptionist duties, file organization and research and development.