Amanda Biggin Email & Phone Number

Clients: Airline, Financial ServicesRoles have included: Account Leadership, Project Manager, Delivery Manager

Melbourne, Australia

Clients: Financial Services, Accounting Services, Retail, AirlineRoles have included: Account Leadership, Project Manager, Delivery Manager, Scrum Master, Business Analyst

Melbourne, Australia

Clients: Energy, Telecommunications, Financial Services, RetailRoles have included: Business Analysis, Scrum Master / Iteration Manager, Team Leadership

Sydney, Australia

Business Analyst/Iteration Manger for Online/Digital Agile teams

Melbourne, Australia

• Sole Business Analyst in Australia providing support to an in country start-up.Responsibilities included:
• Introducing overseas processes and procedures to the Australian team;
• Liaising between offshore teams and Australia;
• Backlog management; and
• Requirements gathering.

Melbourne, Victoria

• Key Responsibilities include:
• Identify the client/organisational needs and providing suitable agile system based solutions
• Communicating with internal and external clients continuously to maintain effective communication and coordination
• Coordinate activities with software developers, stakeholders, project managers and software testers

• Key Responsibilities included:
• Contributing to the creation and development of a new reporting suite.
• Assisting with the translation of key objectives and business priorities between the MIS team and business.
• Applying quality assurance processes when verifying reports and reporting to stakeholders
• Resolving multiple conflicting user requirements into a common acceptable solution.

St Kilda Rd, Melbourne

• Key Responsibilities included:
• Level 1 Helpdesk Support
• Conducting initial investigations to assist in defining Business Requirements
• Planning, documenting and executing test strategies for small/medium projects
• Managing and assisting in the execution of user acceptance testing
• Coordinating the implementation of system changes with a variety of parties

• Key responsibilities included:
• Analysis and monitoring of key claims metrics to identify trends and improvement opportunities
• Completing ad hoc analysis to support business transitions and development
• Coordinating the implementation of business process changes with a variety of parties
• Documenting business process changes for business managers and staff.
• Develop and maintain positive working relationships with key internal and external stakeholders