Amanda Biggs, Aboc Email & Phone Number

Peoria, Illinois Area

Train and cross train new and existing employee to ensure all department standards are met.Monitor quality and performance and provide feedback to team members on a weekly basis.Resolve issues and customer inquiries to the customers satisfaction.Provide professional and accurate service for sunglass products and returns and services.

Peoria, Illinois Area

Provide excellent customer service to optical accounts and customersTroubleshoot RX issues with accountsProcess B2B orders

Washington, Il

Ascertain what each patients wants or needs are based on Optometrists recommendation.Compute sales prices, total purchases and receive and process cash or credit card payment.Worked with insurance plans to utilize benefits fully and correctly.Describe merchandise and explain use, operation, and care of merchandise to customers.Read glasses using lensometry and adjusted glasses.

Pekin, Il

Issue receipts, refunds, credits, or change that is due to customers.Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts and sending cash, checks or other forms of payment to banks.Resolve customers' service complaints by performing activities such as exchanging merchandise, refunding money, or issuing store credit.Process orders through Western Union to send or receive money or pay bills.