Supporting the administrative needs of the office, including scheduling, development of the weekly bulletin and e-newsletter, and updating website and social media content.

Special education reading tutor providing individual and small group instruction and fluency intervention to middle school (grades 7 & 8) students.

Project coordination, including focus group facilitation, for a state funded needs assessment.

Strategic advisor to clients, responsible for overall client satisfaction and management of client’s business. Lead creative teams of writers, designers, interactive producers and media planners in the planning of integrated marketing communications programs. Client contact responsible for the execution of marketing communications programs including traditional paid (online and print) media, social media and content development programs as well as collateral, direct mail, annual reports and business partner support. While the agency focus was B2B clients, my clients included Brother International, Cambridge Trust Company, Eprise Software, IBM Healthcare and Life Sciences, iCAD Software, KANA Software, Millipore, MRO Software, Novell and PerkinElmer. In my 11 years with PJA, I also held the roles of Account Manager, Account Supervisor and Account Director.

Provided marketing and advertising support for external advertising communications for the corporate and investment bank. Managed advertising and collateral production, maintained corporate identity standards and managing internal and external creative resources and vendors.

Lead client contact with the agency, responsible for maintaining and enhancing client/agency relationships. Determined client initiatives, wrote and presented marketing plans and managed programs and projects by overseeing the entire agency process from initial concept development through materials execution. Client focus was Healthcare and Financial Services clients, including: Caritas Christi Health Care System (St. Elizabeth's Medical Center, Holy Family Hospital, Carney and Caritas Norwood Hospitals), Salem Five Bank, Brockton Credit Union, and Primary Bank. During my three years at KHJ, I also held the role of Account Coordinator and Account Execute.