Operations Director
CurrentStrategic leadership and operational profit and loss responsibility for the business, overseeing significant scaling the business over five years. Ensuring the operational, governance and legal compliance of the service design, achieving CQC 'Outstanding' rating and ISO 9001, 27001 and 'Great Place to Work' accreditation. Ongoing contract design, management and commercial negotiation of all suppliers, driving performance against budget, Building cohesive teams with a focus on delivering maximum operational uptime for customers.