Amanda Boozer

Amanda Boozer Email and Phone Number

Business Strategy Analyst Senior at USAA @ USAA
Amanda Boozer's Location
Irving, Texas, United States, United States
Amanda Boozer's Contact Details

Amanda Boozer personal email

n/a
About Amanda Boozer

Professional: I have a high sense of curiosity and creativity with a drive to constantly learn new skills and approach problem solving from a variety of angles. I contribute to client focused strategy by translating complex data from several sources to provide scenario analysis, cross channel, multi-channel, and product/program level insights that are actionable and concise. I am passionate about influencing positive change within companies that will benefit the customer and the company.Personal: I am the proud wife to my high school sweetheart, Mom to a little boy, and a proud Texas Aggie! I enjoy reading, listening to podcasts, doing graphic design, creating mixed media artwork and chalk artwork.

Amanda Boozer's Current Company Details
USAA

Usaa

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Business Strategy Analyst Senior at USAA
Amanda Boozer Work Experience Details
  • Usaa
    Business Strategy Analyst Senior
    Usaa Aug 2020 - Present
    San Antonio, Texas, Us
  • Citi
    Digital Customer Experience Senior Analyst
    Citi Dec 2018 - Aug 2020
    New York, New York, Us
  • Citi
    Lead Customer Insights Analyst
    Citi Jun 2015 - Dec 2018
    New York, New York, Us
    o Provide actionable insights regarding customer behavior and expectations using data from several sources regarding multiple channels of contact.o Coordinate with management to develop strategic objectives and tasks.o Create and present detailed analysis results incorporating data visualization.o Mentor other analysts to develop their technical and presentation skills.
  • Citi
    Operational Risk Analyst
    Citi Aug 2012 - Jun 2015
    New York, New York, Us
    - Execute loss analysis, detailing process breaks & corrective actions.- Monitor regulatory changes and ensure process enhancements are implemented timely and accurately.- Communicate on existing and emerging risks through creation of C-Level presentation decks and supporting documentation.- Report on findings of adhoc analysis of data from varying sources.
  • Jpmorgan Chase
    Business Operations Analyst Senior
    Jpmorgan Chase May 2009 - Aug 2012
    New York, Ny, Us
    - Identified process gaps and trending issues- Design, build, and execute control reporting- Creation of self-service tools and work flow managment databases- Serve as liason between operations and technical teams to define and document business requirements on key projects
  • West Corporation
    Team Lead
    West Corporation Mar 2007 - Apr 2009
    Omaha, Ne, Us
    Train and manage customer service reps for a major credit card company

Amanda Boozer Skills

Sql Access Loan Servicing Visio Business Analysis Sharepoint Vba Process Improvement Outlook Customer Service Powerpoint Risk Management Mortgage Servicing Project Management Financial Services Operational Risk Credit Cards Microsoft Excel Business Requirements Storytelling Data Visualization Data Analysis Multi Channel Analytics Customer Satisfaction Customer Insight Net Promoter Score Leading Positive Change Business Strategy Microsoft Sql Server Power Bi Survey Research Medallia Sprinklr Microsoft Office Social Media Presentation Skills Strategic Planning Leadership Training Adobe Analytics

Amanda Boozer Education Details

  • Texas A&M University
    Texas A&M University
    Communication
  • Dallas College
    Dallas College
    General Studies

Frequently Asked Questions about Amanda Boozer

What company does Amanda Boozer work for?

Amanda Boozer works for Usaa

What is Amanda Boozer's role at the current company?

Amanda Boozer's current role is Business Strategy Analyst Senior at USAA.

What is Amanda Boozer's email address?

Amanda Boozer's email address is am****@****ail.com

What schools did Amanda Boozer attend?

Amanda Boozer attended Texas A&m University, Dallas College.

What skills is Amanda Boozer known for?

Amanda Boozer has skills like Sql, Access, Loan Servicing, Visio, Business Analysis, Sharepoint, Vba, Process Improvement, Outlook, Customer Service, Powerpoint, Risk Management.

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